Top Tech Jobs & Startup Jobs

Manages a Valencia sales team, including coaching, performance monitoring, recruitment support, scheduling, disciplinary processes, and sales pipeline oversight. Handles customer incidents and escalations, maintains service-level agreements, supports customer reviews, analyzes performance metrics, and prepares reports. Requires German and English proficiency, IT and customer-care knowledge, outbound sales experience, and strong communication and change-management skills.

Evaluate and monitor quality of inbound/outbound calls and other contact channels, provide performance insights to clients, and deliver client-focused new hire and ongoing training while maintaining trainer certification.

Collect, validate, and analyze operational data to produce recurring and ad hoc reports, dashboards, and KPIs. Automate reporting processes, troubleshoot discrepancies, maintain reporting databases/templates, and partner with cross-functional teams to support decision-making and continuous improvement.

Leads a B2B sales team to achieve performance, revenue, customer satisfaction, and client targets. Responsibilities include forecasting, CRM accuracy, coaching, productivity monitoring, performance reviews, sales strategy development, client escalation management, reporting, incentive coordination, and partner relationship building.

Evaluate Arabic- and English-language customer interactions across calls, email, and chat against quality standards and KPIs. Analyze trends, identify performance gaps, provide actionable feedback, participate in calibration sessions, support audits and process reviews, and collaborate with Training and Operations teams to improve customer experience and operational performance. Maintain quality documentation, scorecards, and best-practice frameworks while supporting continuous improvement initiatives.

Provides onsite deskside IT support in Madagascar, resolving incidents and service requests, troubleshooting Windows endpoints and hardware, managing assets, implementing changes, supporting deployments and site projects, and maintaining IT compliance, security, business continuity, and disaster recovery readiness. The role collaborates with remote support, network, security, production, and business teams while contributing to operational improvements and service continuity.

Provides multilingual customer support for fashion boutiques and shops through phone, email, voicemail, chat, and automated alerts. Resolves requests, logs interactions, meets service-level agreements, maintains application knowledge, escalates issues when needed, and supports team coverage. The role also includes administrative duties, team meetings, adherence to procedures, and contributing to service quality and customer satisfaction.

Evaluates new and existing customer accounts, analyzes financial statements, establishes credit limits and terms, and reviews sales orders for release. Documents credit decisions, manages account portfolios, and collaborates with Accounts Receivable, sales teams, and customers. The role requires accurate data entry, financial analysis, strong communication, organization, confidentiality, multitasking, and proficiency with Microsoft Office applications.

Recruiter responsible for sourcing, screening, interviewing, and onboarding candidates for a medical equipment industry client. The role involves maintaining ATS records and recruitment metrics, communicating with candidates, negotiating offers, coordinating onboarding, ensuring policy and labor-law compliance, supporting employer branding, and improving hiring processes. Fluency in Italian and strong English, along with at least one year of recruitment experience, are required.

Manages global quality teams supporting transaction monitoring programs across multiple sites and geographies. Serves as the client and QA team liaison, ensures evaluation accuracy, drives quality processes, analyzes audit findings and performance trends, and recommends program improvements. Responsibilities include mentoring Quality Analysts, onboarding and training, implementing corrective initiatives, reporting vendor quality metrics, and improving customer experience and operational efficiency. Requires flexibility for 24/7 operations, including night shifts and weekends.