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Outbound-focused sales role responsible for selling and renewing contracts within a dedicated territory. Manage high-volume phone and email outreach, maintain CRM records, provide sales forecasts, address customer concerns, handle objections, identify upsell opportunities, and collaborate with the sales team and manager to meet revenue quotas.

Act as first contact for customers, qualify leads, promote advanced cloud solutions, nurture client relationships, identify upsell/cross-sell opportunities, collaborate with solution specialists, and capture customer feedback.

Provide inbound/outbound and online customer support, resolve routine product/service issues, meet KPI targets, document interactions in call-tracking systems, offer additional products/services, maintain product knowledge, and work rotating shifts in a high-volume call center environment.

Provide inbound/outbound customer support via phone and internet, resolve routine product/service issues, document interactions in call-tracking systems, meet KPI targets, upsell products/services, and participate in team activities to improve customer satisfaction.

Research and identify OEM accounts and key contacts, gather and update account use cases and platform data, qualify leads for the sales or partner teams, promote portal adoption, and use internal HP systems and CRMs to validate account fit.

Handle inbound/outbound customer contacts via phone, email, chat or web; resolve routine technical and service issues; document interactions in tracking systems; escalate or refer complex issues; cross-sell products/services; participate in quality and performance activities; may moderate sensitive content if assigned.

Handle inbound/outbound customer contacts via phone, email, and chat to resolve routine product/service issues, document interactions in tracking systems, escalate when needed, offer additional products, and participate in quality and satisfaction improvement activities. May include content moderation of sensitive material when assigned.

Provide email, chat and social media support to Spotify Premium users in Italian and English. Resolve account, billing and basic technical queries, contribute to the Spotify Community site, and maintain high customer satisfaction while working shifts from home.

Outbound-focused sales role responsible for renewing contracts and selling services within an assigned territory. Manage high-volume phone and email outreach, maintain CRM, provide sales forecasts, assess client needs via product knowledge, handle objections, qualify and convert leads, and work with a sales team reporting to a Sales Manager.

Own the end-to-end enterprise agreement (EA) renewals process for Korean-speaking customers: qualify leads (BANT), drive renewals on time, identify upsell/cross-sell, coordinate stakeholders, demonstrate value, maintain data hygiene, meet revenue targets, and sustain high daily outreach activity (60–90 activities/day).