Top Tech Jobs & Startup Jobs

Provides HR administration and employee support throughout the employee lifecycle. Responsibilities include processing documentation, updating HR systems, preparing reports, resolving employee queries across communication channels, and collaborating with subject matter experts. The role requires Portuguese and English fluency, Excel proficiency, strong customer service, confidentiality, organization, and consistent achievement of service-level targets.

Lead client transition and internal IT infrastructure projects from initiation through operational handover. Manage scope, schedules, budgets, quality, risks, dependencies, governance, documentation, stakeholder communications, and cross-functional teams. Ensure successful technology project delivery and client satisfaction while coordinating business, IT operations, workstream leads, and subject matter experts.

Manages Team Leaders and operational teams to achieve client service-level agreements, financial targets, staffing needs, and performance goals. Responsibilities include coaching and developing employees, reviewing operational metrics, implementing improvement plans, managing client relationships, resolving employee issues, conducting business reviews, and driving continuous improvement across functions such as Training, HR, Quality, Workforce Management, and Talent Acquisition.

Provides basic IT operations support for desktops, telephony, peripherals, software, and onsite servers. Responsibilities include installation, configuration, troubleshooting, hardware and software upgrades, break/fix response, inventory reporting, equipment maintenance, safety checks, antivirus and Microsoft patch updates, server backups, and coordination with engineering teams. The role also requires completing mandatory training and participating in regular management meetings.

Configure, develop, and implement Salesforce solutions for CRM expansion. Responsibilities include extending campaign functionality, automating account and opportunity processes, building Apex, Lightning Web Components, Flow automation, and integrations, supporting testing and code reviews, preparing deployment packages, and documenting technical designs. The role also troubleshoots CRM-to-ERP synchronization issues and supports production releases.

Leads recruitment strategy and a talent acquisition team, including sourcing, hiring programs, recruiting analytics, compliance, performance management, stakeholder collaboration, and diversity recruiting. Partners with HR and Compensation to improve attraction and retention strategies, maintains ATS and HRIS records, coaches team members, and ensures ethical, consistent hiring practices.

Manage a portfolio of reseller partners, drive business growth and revenue, conduct sales campaigns, provide product information, educate partners, identify and close opportunities, promote programs and events, reactivate dormant accounts, and coordinate with internal sales teams. The role requires native Italian, fluent English, strong communication, organization, goal orientation, and preferably prior B2B sales experience.

Develop positioning, messaging, go-to-market strategies, sales enablement, content architecture, competitive intelligence, and thought leadership for Voice of Customer and customer experience solutions. Partner with product, sales, marketing, and client success teams to support launches, enterprise sales pursuits, content adoption, and commercial growth. Measure asset effectiveness and use AI-powered knowledge management to improve content scalability and enablement.

Leads a B2B sales team responsible for revenue growth, customer retention, renewals, upsell, forecasting, and client relationships. Coaches team members, monitors performance and productivity, removes sales obstacles, develops strategic sales plays, ensures CRM accuracy, manages escalations, and partners with clients and internal stakeholders to meet sales and customer performance targets.

Provide fashion-related customer support through phone, email, voicemail, chat, and alerts. Resolve customer requests within service-level agreements, document interactions in call management systems, maintain application and product knowledge, escalate issues when needed, and follow project procedures. The role requires German proficiency, advanced English, strong communication and customer care skills, adaptability, and the ability to manage cases through resolution.