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Support program delivery through rebate application processing, payment processing, data entry and quality assurance, tracking/verifying paperwork, exporting reports, attending meetings, and completing special projects; occasional customer and trade ally communication.

Process and review residential energy-efficiency incentive applications, coordinate with community partners and internal teams, ensure program rule compliance, resolve discrepancies, track workflow metrics, document decisions, and identify process improvements to deliver accurate, timely incentives and positive partner/customer experiences.

Coordinate and support program and operations delivery: process rebate applications, perform accurate data entry, schedule and track projects, review documentation, educate applicants, export reports, and provide customer support via phone/chat/email. Attend meetings, complete special projects, and ensure data quality and program compliance.

Coordinate and track projects and program paperwork for technicians, auditors, and account managers; process payments, perform data entry and quality checks, export reports, attend staff meetings, and complete special projects while supporting program operations and process improvement.

Support the TVA EnergyRight Residential program by validating program data, coordinating launches and UAT, partnering with stakeholders, maintaining reporting and metrics, resolving implementation issues, and driving process improvements and special projects.

Support development of compliant RFP responses by analyzing requirements, coordinating cross-functional inputs, assembling high-quality proposal packages, managing deadlines, ensuring compliance and version control, contributing to writing and editing, and improving proposal processes.

The EV Data Analysis Lead will oversee data analysis projects, manage a team of analysts, and develop strategies to enhance transportation data services.

Partner with program managers to manage month-end close, apply cost accounting and ASC 606, prepare financial statements for external audit, perform program budgeting, forecasting, variance analysis, reconciliations, KPI reporting, and drive process improvements to support program financial compliance and business objectives.

Provide program support including scheduling and tracking projects, payment processing, data entry and quality assurance, exporting reports, and supporting staff meetings and program operations.

Provide remote phone- and email-based support to homeowners and contractors through energy-efficiency projects. Guide eligibility, process rebates, perform calculations, data entry, QA/QC documentation review, troubleshoot program requirements, and accurately record interactions while managing a high volume of customer communications. Occasional travel for team events or program needs.