Top Tech Jobs & Startup Jobs

Configures, images, tests, cleans, grades, and stages laptops, servers, printers, mobile devices, and other hardware for customer delivery. Responsibilities include Autopilot and MDM enrollment, asset tagging, checklist completion, SLA adherence, troubleshooting, and repacking equipment for shipment. The role requires broad hardware and software knowledge, problem-solving ability, English proficiency, weekend availability, and at least two years of IT hardware configuration and staging experience.

Supports and optimizes enterprise multi-site WAN environments by resolving escalated L2 incidents, troubleshooting SD-WAN, routing, VPN, and connectivity issues, monitoring network performance, performing root cause analysis, implementing approved configuration changes, and meeting SLA targets. The role also coordinates with L3 teams, vendors, and ISPs, maintains operational documentation, and contributes to incident trend analysis, MTTR reduction, failover optimization, and continuous improvement.

Manages operational relationships for assigned client accounts, serving as the primary escalation contact and ensuring customer satisfaction. Oversees SLAs, KPIs, account health, reporting, issue resolution, risk mitigation, inventory and delivery coordination, and process improvements. Partners with account management, PMO, supply chain, and internal operations teams to resolve concerns, meet deadlines, maintain documentation, and identify account development opportunities.

Manages identity and access processes, including privileged access, onboarding, offboarding, role changes, and access reviews. Monitors SIEM and security tools for suspicious activity, audits security controls, conducts risk and vulnerability assessments, and coordinates remediation. The role also supports IAM process automation, standards, roadmaps, incident response, and collaboration with security, networking, and systems teams.

Designs, develops, and maintains scalable ServiceNow solutions, custom applications, workflows, automation, and enterprise integrations. The role includes configuring Service Catalog capabilities, building REST and SOAP integrations, implementing secure authentication, troubleshooting platform issues, optimizing performance, supporting upgrades, participating in solution design, and maintaining technical documentation. Collaboration with architects, product owners, and business stakeholders is required to translate business needs into secure, maintainable digital workflows.

Supports contract renewal operations by maintaining renewal data, generating quotations, preparing bills of materials, managing publisher contracts, tracking pipeline activity, and coordinating with Sales and licensing teams. The role also researches publisher updates, documents processes, provides status reporting, and identifies workflow improvements to support accurate and timely renewals.

Leads global FP&A activities including budgeting, rolling forecasts, variance analysis, management reporting, financial modeling, and performance insights. Partners with regional and cross-functional leadership to improve decision-making, commercial outcomes, forecast accuracy, automation, and financial governance. The role manages FP&A tools such as Excel, Power BI, D365, and Adaptive, ensures data integrity, and builds a high-performing FP&A and reporting team.

Leads the One GBSC transformation programme across finance and accounting towers, owning governance, multi-workstream delivery, continuous improvement, change management, SOP governance, KPI measurement, stakeholder engagement, and transformation reporting. The role also supports business cases, capability development, recruitment, and geographic transition planning while partnering with senior finance leadership to deliver measurable operational and organizational improvements.

Manages the PMO, including project manager oversight, strategic project delivery, portfolio governance, risk mitigation, stakeholder alignment, process improvement, analytics, reporting, implementation, and project closeout. The role leads complex technology and operations initiatives, develops project management frameworks, monitors performance metrics, manages resources and budgets, and communicates outcomes to executive leadership. It also requires mentoring project managers and ensuring delivery meets scope, schedule, budget, quality, and customer expectations.

Administer and secure Azure and Microsoft 365 environments, including cloud infrastructure, identity governance, access controls, Microsoft Defender, networking, and security operations. Develop automation with PowerShell and Azure services, implement Infrastructure as Code, support migrations, disaster recovery, patching, and hybrid Windows infrastructure. Monitor performance and security, investigate incidents, troubleshoot complex cloud and networking issues, and improve governance, resilience, and operational efficiency.