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Owns and develops enterprise visualization demonstrations for AVEVA’s London Customer Experience Center. Builds, configures, tests, documents, deploys, maintains, and customizes demonstration environments; presents portfolio value to customers and executives; supports global presales and commercial teams; leads concurrent demo projects; improves demo quality and templates; and creates scripts, guides, videos, training, and enablement materials.

Leads AVEVA’s APAC Customer Success organization through second-line managers, driving retention, adoption, value realization, customer health, renewals, advocacy, and expansion. Develops regional strategy, builds leadership talent, partners with Sales and cross-functional teams, manages executive customer relationships, and establishes scalable operating models, governance, metrics, and resource planning across diverse APAC markets.

Provides technical support for industrial software applications, troubleshooting client, database, HMI, and SCADA issues. Supports application engineers during commissioning, upgrades, and expansions; collaborates with R&D on escalations; develops corrective actions; resolves customer and engineering problems; and documents solutions in knowledge-base articles. Requires MES, SQL, software, and industrial control systems expertise, with occasional regional and international customer-site travel.

Manage and grow AVEVA's partner ecosystem across Northern and Southern Europe. Drive partner sales and adoption, execute joint business plans, apply MEDDPICC, manage forecasting and KPIs, align marketing and demand generation, conduct business reviews, resolve partner issues, and ensure partner competencies and certifications.

Develops new business and expands existing strategic accounts by selling AVEVA software solutions. Responsibilities include meeting revenue targets, executing account and sales strategies, managing opportunities through contract closure, building C-level relationships, uncovering customer needs, forecasting revenue, maintaining Salesforce CRM data, and applying MEDDPICC sales methodology. The role focuses on industrial sectors including utilities, infrastructure, energy, manufacturing, life sciences, mining, and related markets.

The Strategic Account Manager develops business with new and existing accounts, aiming to meet revenue targets and enhance client relationships through software solutions.

Research, design, and implement secure, resilient cloud platform features using Microsoft Azure. Provide technical leadership, resolve complex cross-service challenges, align architecture across teams, and promote engineering excellence. Develop microservices and REST APIs primarily with C# and .NET, using Kubernetes, CI/CD, infrastructure as code, database design, and AI-assisted development tools.

Manage and grow named enterprise accounts by executing account plans, driving cross-sell and upsell of AVEVA software, owning the sales cycle from prospecting to contract closure, building C-level relationships, forecasting via MEDDPICC, and maintaining CRM and performance reporting.

Design, develop, and maintain secure, resilient cloud platform capabilities for AVEVA Unified Learning across AWS and Azure. The role involves service-based architectures, technical design decisions, software development, CI/CD, infrastructure as code, cloud security improvements, and AI-assisted engineering practices. The developer will collaborate within an agile team, share cloud expertise, take ownership of complex technical solutions, and drive product and process improvements.

The Senior Platform Configuration Lead governs platform configuration activities, ensuring compliance and supporting change management across global environments.