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Provide advanced technical support for Azure-hosted applications and customer environments. Troubleshoot database refreshes, upgrades, application errors, batch processing issues, and performance degradation across test and production systems. Collaborate with hosting and infrastructure teams, analyze recurring incidents, recommend long-term solutions, document resolutions, and contribute to knowledge-base content. The role requires customer-facing communication, independent remote work, and coordination across UK and US teams.

The Junior IWMS Project Manager - Intern supports the implementation of IWMS systems by assisting with planning, data analysis, and project coordination to enhance workplace efficiency.

The Pre-Sales Engineer drives the technology evaluation in sales, conducts needs analyses, delivers product demos, builds customer relationships, and collaborates cross-functionally, all while managing CRM tasks.

The Software Engineer will design and develop product functionality, collaborate with teams, solve complex problems, and learn new technologies while participating in the product life cycle.

The Resolution Consultant assists customers with software issues, gathers information for resolution, and tracks support requests. They also provide feedback to customers and maintain software instances for troubleshooting.

Lead technical support and escalation for ScanWorks BST and JTAG boundary-scan customers, develop device models, deliver demos, collaborate with development/product teams, mentor junior engineers, and drive process and customer success initiatives.

The Junior IWMS Project Manager - Intern assists in managing IWMS implementation, coordinates project tasks, and supports data analysis and documentation.

Deliver end-to-end software implementations for fleet/asset management clients: gather requirements, configure web applications, create functional/technical specs, manage UAT, deliver train-the-trainer and end-user training, support go-live troubleshooting, build reports, and liaise with development, QA, and customer care.