Job Summary:
ASSET InterTech creates software (ScanWorks BST) that tests hardware. We are seeking a Senior Applications Engineer with deep expertise in both hardware and software to lead technical support initiatives and mentor junior team members. This role is critical in ensuring customer success with ASSET’s ScanWorks Boundary-Scan Test (BST) software and JTAG Boundary Scan Test (IEEE 1149.1).Job Description:
Position Title: Senior Applications Engineer
Software Development Company – Plano, TX. 75080
Candidates must be based in the Plano, TX area or be willing to relocate. This is a hybrid position and requires regular on-site attendance.
Become part of a multi-national company that has been in business for over 20 years selling innovative engineering tools to global Fortune 500 companies.
Position Description:
As a senior member of the Support team, you will:
- Lead technical support efforts for US and international customers, providing advanced troubleshooting and guidance via phone, web, email, and on-site visits.
- Serve as a subject matter expert (SME) for JTAG Boundary Scan and ScanWorks BST, advising customers and internal teams on best practices.
- Collaborate closely with Development and Product Management to resolve escalated issues and influence product enhancements.
- Deliver high-impact product demonstrations and technical presentations to customers and partners.
- Develop and maintain complex ScanWorks BST Device Models for enhanced test coverage and memory device programming.
- Mentor and train junior engineers on technical processes and customer engagement.
- Contribute to strategic initiatives, including process improvements and customer success programs.
Required Skills
- Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, or related field.
- 5+ years experience in hardware/software development or technical support roles, preferably in test engineering or embedded systems.
- Proven ability to communicate complex technical concepts clearly to diverse audiences.
- Strong analytical problem-solving skills with disciplined approach.
- Ability to lead projects and mentor team members effectively.
Bonus Skills
- Experience with CAD tools for schematic reading and board layout.
- In-depth knowledge of JTAG Boundary Scan Test (IEEE 1149.1) methodologies.
- Proficiency in scripting languages (Python, Visual Basic, VBScript, TCL).
- Experience with National Instruments tools (LabVIEW, LabWindows/CVI, TestStand).
- Familiarity with advanced test strategies and automation frameworks.
Work Authorization
All applicants must be either a United States citizen or an LPR (Lawful Permanent Resident) due to company contracts with ITAR (International Traffic in Arms Regulations).
Worker Type:
RegularNumber of Openings Available:
1Skills Required
- Bachelor's degree in Electrical Engineering, Computer Engineering, or related field
- 5+ years experience in hardware/software development or technical support (preferably test engineering or embedded systems)
- Proven ability to communicate complex technical concepts clearly to diverse audiences
- Strong analytical problem-solving skills with disciplined approach
- Ability to lead projects and mentor team members effectively
- Must be a United States citizen or Lawful Permanent Resident (LPR) due to ITAR
- Based in Plano, TX area or willing to relocate; hybrid role requiring regular on-site attendance
- Experience with CAD tools for schematic reading and board layout
- In-depth knowledge of JTAG Boundary Scan Test (IEEE 1149.1)
- Proficiency in scripting languages (Python, Visual Basic, VBScript, TCL)
- Experience with National Instruments tools (LabVIEW, LabWindows/CVI, TestStand)
- Familiarity with advanced test strategies and automation frameworks
What We Do
AssetWorks delivers industry-leading business solutions to help asset- and infrastructure-intensive organizations control capital and operating expenditures, reduce operational complexity, and manage regulatory and policy-driven risk. Leveraging a comprehensive portfolio of software and consulting solutions, we help organizations work more efficiently by improving access to shared asset data, promoting greater transparency across the organization, improving service delivery, maximizing asset availability and uptime and reducing total cost of ownership. Using the latest cloud and mobile computing technologies, our asset management solutions and domain expertise help organizations eliminate waste, redundancy, and inefficiency. AssetWorks is a US corporation and a portfolio company of the Constellation Software, Inc. group of companies which trades on the TSX under the ticker symbol CSU. As a publicly traded corporation, we are committed to promoting shareholder value by delivering quality work and solid financial results. These factors reinforce what has always been our corporate focus—putting quality first and ensuring profitability and growth will follow.
