Provides technical application support for banking software, resolving complex client issues, reproducing defects, coordinating with engineering and development teams, installing and upgrading software, troubleshooting deployments, documenting solutions, and supporting customers through an on-call rotation. The role requires strong expertise in Windows, SQL Server, IIS, .NET, web technologies, networking, and troubleshooting, with hybrid work in Peachtree Corners, Georgia.

Execute high-volume outbound prospecting (calls, email, social) to generate qualified meetings with financial institutions, qualify needs, maintain CRM pipeline, and hand off opportunities to sales while progressing toward more complex sales conversations.