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As a Senior Cloud Operations Engineer, you will manage AWS-hosted SaaS applications and high-availability MS SQL Server databases. Your responsibilities include system monitoring, troubleshooting, ensuring application performance, supporting infrastructure as code, and managing server installations on Windows and Linux.
The Software Architect at NICE leads technical initiatives across development teams, ensuring high standards in system design and implementation. Responsibilities include defining architectural requirements, mentoring teams, driving collaboration, making technical decisions, and maintaining code quality. The role involves significant problem-solving and decision-making skills to support scalable and performant system architectures.
The IT Software Engineer role involves designing, developing, testing, and maintaining software applications using the .NET framework. Responsibilities include producing high-quality code, collaborating with development teams, conducting code reviews, and providing technical mentorship, while ensuring compliance with security standards and enhancing application performance.
As a Cloud DevOps Engineer at NICE, you will design and implement automation solutions for Microsoft Azure, utilizing tools like Terraform, PowerShell, and Python. You will assist in making automation scripts compatible with Azure and work on cross-platform solutions in a distributed team environment, contributing to a collaborative and innovative atmosphere.
The Senior Software Engineer will design, develop, and test server-side applications, focusing on high-quality technical solutions that meet business requirements. They will collaborate with Scrum teams, contribute to architectural decisions, and improve Agile practices while mentoring team members.
The Senior Designated Support Engineer at NICE provides technical assistance on applications, resolving connectivity issues for customers. Responsibilities include troubleshooting escalated issues, working with a ticketing system, and communicating effectively with clients to ensure a positive experience.
The Senior Software Engineer will work on a software-as-a-service conversational AI platform, collaborating with implementation and client success teams to develop solutions and enhance client experiences. Responsibilities include conversational design, testing, and ongoing improvement of systems.
The DevOps Engineer will enhance and manage cloud infrastructure and CI/CD pipelines, utilizing tools like AWS, Terraform, Jenkins, and Docker. Responsibilities include designing scalable cloud solutions, automating deployments, implementing security best practices, and collaborating with development teams for smooth integration.
The Product Customer Success Manager at NICE focuses on partnering with Sales, Customer Success, and Development teams to design optimal customer journeys. Responsibilities include driving account strategies, mentoring junior managers, delivering technical architecture, building client relationships, and monitoring key account metrics to demonstrate product value.
The Principal Technical Account Manager at NICE manages customer relationships post-purchase, ensuring successful implementation of products. They resolve complex issues, provide technical support, and facilitate customer success through collaboration with internal teams. Responsibilities include maintaining communication, troubleshooting, and enhancing customer engagement to foster loyalty and expansion of services.
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