At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Database DevOps & Release Engineer
So, what’s the role all about?
We're hiring a Database DevOps & Release Engineer for our Data Engineering and Database Operations team. This role goes beyond traditional DBA work: you'll need strong SQL and T-SQL skills, working knowledge of DevOps and GitOps principles, and ownership of how database changes get built, reviewed, packaged, and deployed.
You'll review and approve pull requests for database changes, package those changes (DDL, stored procedures, functions, and CLR/assembly changes) into deployable artifacts using DACPAC, SLN, and manifest files, and build and manage the CI/CD pipelines that deploy them alongside production application code. You'll also handle database support for our lower and lab environments, so replication, high availability, and backup/restore skills matter as much as your DevOps background.
How will you make an impact?
- Review and approve pull requests for database changes, ensuring code quality, standards, and deployability before merge.
- Package database changes (DDL, stored procedures, functions, and CLR/assembly changes) into deployable artifacts using DACPAC, SLN, and manifest files.
- Build, manage, and maintain CI/CD pipelines for database deployments from inception to end of life, using Jenkins and GitHub Actions/Workflows.
- Coordinate database deployments so they roll out alongside production application code changes.
- Apply GitOps principles to database change management, including branching strategy, pull request workflows, and version-controlled deployment of schema and code changes.
- Use Redgate SQL Compare to identify and validate schema changes as part of the deployment and PR review process.
- Develop and optimize SQL and T-SQL scripts, stored procedures, functions, and other database objects.
- Act as the primary database support resource for lower/lab environments, troubleshooting deployment-related issues as well as general database issues.
- Configure, maintain, and troubleshoot SQL Server Replication environments, including Transactional Replication (mandatory) and Merge Replication (mandatory).
- Support and troubleshoot AlwaysOn Availability Groups and other high-availability solutions.
- Perform database backup, restore, disaster recovery, and routine maintenance activities.
- Perform root cause analysis and resolve database performance bottlenecks.
- Monitor database environments using tools such as SolarWinds DPA or equivalent monitoring platforms.
- Provision, configure, maintain, and support AWS RDS for MySQL and Amazon Aurora (MySQL-compatible) database environments.
- Troubleshoot and maintain SQL Server Integration Services (SSIS) packages and ETL workflows.
- Partner with R&D architects and developers to define database deployment standards and best practices across SQL Server and Amazon Aurora RDS.
- Develop automation scripts and operational tooling, primarily using Python (PowerShell as needed).
- Participate in Agile ceremonies including daily stand-ups, sprint planning, and technical discussions.
- Contribute to continuous improvement of the database deployment pipeline and operational practices.
Have you got what it takes?
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 8+ years of professional experience in database engineering or administration, with strong exposure to DevOps/CI-CD practices.
- Advanced knowledge of SQL and T-SQL programming.
- Solid understanding of DevOps and GitOps principles as applied to database change management.
- Experience performing code reviews and approving pull requests for database changes.
- Hands-on experience deploying database changes, including DDL, stored procedures, and functions.
- Experience with CLR/Assembly deployment is a plus.
- Fundamental understanding of DACPAC, SLN, and manifest files, and how they're used to package database changes into a deployable artifact for release alongside application code.
- Hands-on experience with CI/CD tools, specifically Jenkins and GitHub Actions/Workflows, and comfort building and managing pipelines from inception through end of life.
- Solid experience with Git-based source control workflows, including branching, merging, pull requests, and code review.
- Experience with Redgate SQL Compare or similar schema comparison tooling; familiarity with Flyway, Liquibase, or similar database deployment/migration tools is a plus.
- Strong experience with SQL Server Replication:
- Transactional Replication (mandatory)
- Merge Replication (mandatory)
- Hands-on expertise in high availability, including AlwaysOn Availability Groups troubleshooting.
- Experience with database backup, restore, disaster recovery, and root cause analysis.
- Hands-on experience with AWS RDS and Aurora MySQL (mandatory).
- Experience supporting and troubleshooting SSIS packages and ETL processes.
- Strong experience with scripting and automation using Python (PowerShell a plus).
- Familiarity with monitoring tools such as SolarWinds DPA or similar platforms.
- Good understanding of cloud platforms such as Amazon Web Services and/or Microsoft Azure is an advantage.
- Experience with Infrastructure as Code and provisioning tools such as AWS CloudFormation and Spacelift is an advantage.
- Strong troubleshooting, analytical, and communication skills.
- Experience working in Agile environments and collaborating with cross-functional teams.
What’s in it for you?
You'll work alongside engineers and architects who own database deployment tooling end to end, with room to shape how database changes ship into production.
This role offers opportunities to:
- Build and own database CI/CD pipelines, applying DevOps/GitOps practices to how database changes ship.
- Work across SQL Server, AWS RDS, and Amazon Aurora.
- Collaborate with global teams and R&D stakeholders on deployment tooling and day-to-day database support.
- Build expertise in CI/CD, release engineering, replication, and high-availability architectures.
- Grow into Senior, Lead, and Principal-level roles as you build your track record here.
Enjoy FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week.
Office days are focused on face-to-face collaboration, technical discussions, teamwork, and innovation, creating a vibrant and interactive environment where new ideas and problem-solving thrive. This flexible work model helps teams stay connected while also supporting work-life balance and productivity.
Requisition ID: 11244
Reporting into: Technical Manager.
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field
- 8+ years professional experience as a Database Administrator (DBA)
- Strong hands-on experience with Microsoft SQL Server ecosystem
- Advanced knowledge of SQL and T-SQL programming
- SQL Server Database Administration experience (backup/restore, maintenance)
- Experience with High Availability and AlwaysOn Availability Groups troubleshooting
- Database performance tuning and optimization, root cause analysis
- Strong experience with SQL Server Replication: Transactional Replication (mandatory)
- Strong experience with SQL Server Replication: Merge Replication (mandatory)
- Hands-on experience with AWS RDS and Amazon Aurora MySQL (Aurora MySQL mandatory)
- Experience supporting and troubleshooting SSIS packages and ETL processes
- Scripting and automation using Python
- PowerShell scripting (as needed)
- Familiarity with monitoring tools such as SolarWinds DPA or similar platforms
- Experience with GitHub, Git-based workflows, Redgate SQL Compare, and CI/CD-based deployment pipelines
- Good understanding of cloud platforms such as AWS and/or Microsoft Azure
- Experience with Infrastructure as Code and provisioning tools such as AWS CloudFormation and Spacelift
- Strong troubleshooting, analytical, and communication skills
- Experience working in Agile environments and collaborating with cross-functional teams
- Proven team leadership and mentoring abilities
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
-
Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
-
Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
-
Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
