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Implementation Consultants at NICE collaborate with clients to implement products, conduct requirements discovery sessions, provide business analysis, and guide customers in configuration. They manage multiple projects, track progress, communicate with stakeholders, and enhance customer satisfaction through innovative solutions.
The Technical Account Manager is responsible for driving client success by providing exceptional technical support and resolving complex issues for key accounts. This role involves fostering strategic relationships, delivering presentations, and contributing to the continuous improvement of NICE products and services based on client feedback.
Implementation Engineers at NICE configure products for clients, manage multiple customer engagements, troubleshoot issues, and document processes. They collaborate with teams, enhance implementation value, and ensure project deadlines are met, all while providing technical support and strong customer satisfaction.
The Senior Workday Integration Developer is responsible for designing, developing, and implementing integrations within the Workday platform using tools like Workday Studio and EIB. The role also involves collaboration with stakeholders, troubleshooting technical issues, and mentoring junior staff on best practices in Workday integration.
The HR Operations Specialist will manage HR processes for the Americas, ensuring compliance, maintaining employee records, and supporting HR systems like ADP. Responsibilities include HR data analysis, reporting, and providing insights for decision-making. The role requires collaboration with various departments to improve HR efficiencies and enhance the employee experience.
The Customer Success Manager at NICE is responsible for managing customer relationships, ensuring product adoption, and driving customer satisfaction. Key responsibilities include contract renewals, identifying expansion opportunities, advocating for customers internally, conducting business reviews, and maintaining account health dashboards.
The Customer Success Manager works closely with cloud customers to ensure satisfaction and product adoption, overseeing account management, negotiating contracts, and identifying growth opportunities while advocating for the customer within the organization.
The Senior Software Engineer at NICE is responsible for designing, developing, and maintaining scalable software solutions using Java and AWS. This role includes mentoring junior engineers and collaborating with teams to create innovative solutions. Requires extensive knowledge in software engineering principles and agile development.
The Lead Mobile Engineer will develop native mobile applications for NICE CXone, focusing on the Android platform and utilizing Kotlin. Responsibilities include enhancing the core platform, implementing unit testing, and collaborating with agile teams. The role aims to improve customer experiences through innovative mobile solutions.
The Account Executive at NICE Actimize is responsible for driving new business growth by prospecting, qualifying, developing, and closing deals. This role involves maintaining strong client relationships and utilizing consultative selling techniques to align client needs with company solutions, achieving sales quotas, and enhancing customer satisfaction.
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