Top Tech Jobs & Startup Jobs

Design, develop, and maintain scalable automation frameworks and tooling to provision and manage cloud and hybrid infrastructure. Build Python-based IaC generation with Jinja2 and Terraform, maintain Puppet modules for Linux/Windows, develop PowerShell automation for Windows/AD, integrate automation with CI/CD, implement testing for infrastructure code, and partner with platform teams to drive operational excellence and documentation.

The Senior Site Reliability Engineer will enhance Livevox's cloud infrastructure, improve service reliability, and automate operations while providing 24/7 support.

Serve as AML subject-matter expert for Americas, drive AML sales strategy, grow pipeline and bookings, enable sales with value-based messaging, liaise with product and services teams, and support customers and partners.

Sell Cognigy enterprise SaaS across Western Europe (focus France). Own full sales cycle from prospecting to close, build territory plans, develop business cases/ROI with senior execs, coordinate RFP responses, run demos, use CRM, and collaborate with internal teams and partners.

Own customer success for assigned cloud accounts to drive retention and expansion. Build strong customer relationships, run success and business reviews, manage renewals and escalations, monitor account health, create dashboards and success plans, identify expansion opportunities, and improve adoption and NPS.

Provide advanced technical support and root-cause resolution for NiCE contact-center SaaS products, analyze logs/packets, mentor peers, own escalations, create KCS knowledge, and collaborate with R&D and internal teams to prevent recurrence and meet SLA targets.

The Strategic Solution Engineer will engage with GSI partners to drive solution adoption, support strategic opportunities, and enhance partner sales through technical guidance and solution narratives.

Serve as a trusted technical advisor for key accounts: troubleshoot complex issues, ensure customer success with NiCE products, build relationships, train clients, surface product improvements, and collaborate with internal teams to deliver exceptional service and expand product adoption.

Lead consulting engagements to design, implement, and drive adoption of NICE self-service and AI solutions. Consult with clients on processes and AI requirements, map business cases to solutions, manage stakeholder relationships, guide consultant teams, align launch strategies, analyze client data for improvements, and provide product feedback to development teams.

The Lead Site Reliability Engineer will manage production environments, automate tasks, lead investigations, and enhance observability in cloud platforms. Requires extensive SRE experience and collaboration with engineering teams to enforce service reliability metrics.