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The Support Engineer provides technical support to end users for NICE software solutions. Responsibilities include resolving application issues, documenting the problem-solving process, performing software installations and upgrades, testing fixes, and assisting junior team members. The role involves a combination of troubleshooting, system administration, and customer interaction.

The Program Manager at NICE oversees the delivery of CXone software features, acts as a Scrum Master, and drives software development activities from concept to completion, ensuring projects meet compliance and budgetary requirements while collaborating with various teams to implement the product vision.

The NOC Engineer role involves ensuring service availability for CX products through troubleshooting network and platform issues, validating and testing products, performing routine health checks, and providing communication regarding incidents. The role requires collaboration with internal teams for escalated issues and maintaining documentation.

The Senior Technical Support Engineer at NICE CXone provides advanced technical support to large enterprise customers. Responsibilities include case management, troubleshooting, customer communication, and collaboration with Technical Support Engineers. This role involves developing relationships with customers and internal teams to ensure successful case resolution and participation in implementation phases as a subject matter expert.

The Solutions Sales Executive is responsible for driving sales processes for analytics and digital solutions, from identifying opportunities to closing sales. This role involves managing account strategies, engaging with decision-makers, and fostering relationships with high-level executives, while contributing to revenue growth through innovative sales tactics.

As a NICE NOC Engineer, you will monitor and respond to incidents in AWS cloud infrastructure, ensuring performance and security. Key responsibilities include incident management, troubleshooting, implementing automation strategies with tools like Terraform, and improving monitoring processes across AWS environments.

The Senior Software Engineer at NICE is responsible for designing, developing, testing, deploying, and maintaining the NICE CXone software platform. Key tasks include product development, unit testing, code reviews, defect resolution, and mentoring junior developers, all within an agile team environment.