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The Technical Support Engineer will deploy, maintain, and support the NYC NexGen 911 Logging and Recording Solution. Responsibilities include providing multi-line engineering support, deploying and patching software, and conducting diagnostic analysis for 911 call failures. The role also involves maintaining customer relationships and contributing to technical documentation.

The Technical Account Manager at NICE is responsible for driving client success by providing technical solutions, resolving issues, and ensuring client satisfaction with NICE products. This role involves building strategic relationships, delivering exceptional service, and continuously improving client outcomes through feedback and solution optimization.

Lead the software development of a new suite of public safety applications, ensuring high-quality engineering standards, managing a team of engineers, and working hands-on in development. Act as an Agile coach and collaborate with the Director of Engineering for resource needs and product support.

The Tech Manager will lead R&D teams to develop enterprise-grade and cloud-scale SaaS products, manage software development teams, define product roadmaps, ensure quality engineering practices, and oversee hiring and mentoring processes while working with global teams to deliver impactful solutions.

The Senior Product Owner is responsible for overseeing the entire product lifecycle, from conception to rollout, ensuring alignment with business goals and user needs. This role involves refining product vision, collaborating with various stakeholders, maintaining the product backlog, and leading the R&D team to deliver high-quality results. Strong communication and multitasking abilities are essential.

As a Specialist Software Engineer, you will lead the development of complex software solutions, focusing on enhancing a big data framework for speech and text analytics. Responsibilities include collaborating on enterprise-grade software products, contributing to major open-source projects, and applying strong programming skills, particularly in Core Java and design patterns.

As a Specialist UX Designer at NICE, you'll create exceptional user experiences, lead discussions on product strategy, support product owners in defining user needs, and develop innovative design solutions. You will contribute to UX deliverables and mentor fellow designers while focusing on user satisfaction metrics in a fast-paced hybrid work environment.