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Perform client onboarding and account setup for capital markets: client account opening and maintenance, KYC and documentation, trading account setup, and global markets operations across F&O, rates, commodities, FX, and equities. Handle documentation and operational processes to enable client trading access.

Lead T24 business analysis in Agile/Scrum environments: own product backlog, plan sprints, prioritize stories, produce system-level functional specifications, coordinate IT and business stakeholders, and document requirements using Jira and Confluence.

Own product roadmaps, drive features from concept to commercial launch, collaborate with engineering, design, operations, sales and marketing, perform market and win-loss analysis, gather stakeholder and customer feedback, communicate across teams, and maintain product documentation.

Work-from-home Mandarin or Cantonese/English interpreter supporting US Pacific Time night shift. 9-hour shift, five days a week. Provide verbal interpretation; no escalations or issue resolution. One-month training with allowance. Must have basic reading/writing in Mandarin/Cantonese and reliable home broadband.

Design, develop, optimize, and maintain SQL Server databases and ETL/SSIS processes. Build stored procedures, views, functions, and triggers. Troubleshoot and tune queries, database and ETL performance. Support data warehousing and integration efforts.

Design, implement, and operate enterprise Managed File Transfer (MFT) solutions using Flow Manager, Secure Transport, Sentinel, and Axway Transfer CFT across Linux, AIX, Windows, and AS400. Build JSON-based automation, manage certificates and SSL/TLS, perform testing and performance tuning, handle patching/upgrades, troubleshoot failures, and support migrations and ITIL-aligned incident/change management.

Develop and maintain test plans, cases, and scripts. Execute end-to-end testing across web, PWA, Android, and iOS. Validate features, performance, usability, and compatibility. Log, track, and report defects in Jira, perform post-release testing and root-cause analysis, and participate in agile ceremonies to ensure release readiness.

Provide L1+ Linux administration and support for global customers: install, configure, troubleshoot Linux systems (Red Hat, CentOS, SUSE); manage security, backups, updates, monitoring, and basic scripting; respond to tickets, calls and chats; participate in DR, follow SOPs, and create knowledge-base content. Maintain customer satisfaction and collaborate with team members on complex issues.

Translate Korean documents into English and Malay; verify quality; communicate with clients; collaborate with teams to meet deadlines; research industry terms; proofread and edit for grammar and syntax; maintain confidentiality.

Design, build and execute automated test suites using Selenium and Cucumber/Gherkin. Collaborate with developers and business teams to verify functionality, performance, and integration. Maintain test automation code, use version control, run performance/load tests, and integrate tests into CI/CD pipelines.