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Manage assigned print and direct-mail client accounts as the single point of contact. Ensure order accuracy, coordinate schedules with Production, prepare estimates and invoices, drive annual revenue growth, conduct business reviews, and provide client support and problem resolution. Maintain relationships through regular communication and in-person visits, leveraging SMEs and Pricing Manager input to maximize profitability and on-time delivery.

Support Account Managers and Directors by entering orders with high accuracy, updating schedules, managing proofs and estimates, coordinating press checks, escalating issues, and providing client advocacy and administrative support.

The Workflow Operations Manager leads the team transforming data into production-ready output, improving processes and workflows while fostering collaboration across departments.

The Account Executive will focus on new client acquisition and relationship development, managing sales pipelines and tracking opportunities in CRM.

The Human Resources Coordinator will support HR operations including benefits administration, HRIS, LMS, and employee experience, while providing administrative support to leadership.