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The Senior Solutions Engineer is responsible for collaborating with sales to deliver identity security solutions, providing technical expertise and support, and mentoring other engineers, while conducting presentations and responding to customer inquiries.

The Sr. Director, Business Development will lead complex OEM partnerships and strategic pursuits, managing multi-million dollar commercial agreements, negotiations, and joint business strategies with top-tier partners.

Lead design, develop, test, deploy, and maintain enterprise identity cloud solutions. Collaborate on architecture, write and refactor code, support applications, document SDLC, and follow agile practices.

Manage global customer support for a large-scale SaaS identity platform: build triage and recovery playbooks, own automation and availability, define and meet SLA KPIs, implement monitoring and alerting, collaborate with product/engineering, and drive regional support performance and customer relationships.

Serve as the primary HR strategist for Americas Sales and Marketing: align people strategy to revenue goals, partner with Finance/RevOps on territory and incentives, lead org design and re-orgs, manage pay/performance and quota alignment, drive L&D and TA collaboration, use HR metrics for insight, and coach managers on complex employee relations.

Lead design and implementation of multi-region cloud platform services focusing on reliability, observability, CI/CD, service mesh, event-driven architectures, and shared infrastructure. Build automation/tools in Go/Python, operate Kubernetes at scale, manage messaging, databases, and participate in on-call support while ensuring compliance for government deployments.

Lead global revenue accounting for a high-growth SaaS company: own ASC 606 policy, NetSuite ARM configuration, month-end revenue close, deal desk guidance, audit/compliance, and SaaS metrics analysis.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

Lead end-to-end technical delivery of IGA solutions: design architectures, implement/configure Saviynt/SailPoint, develop integrations/connectors, automate JML workflows, manage testing/deployment, and mentor engineers.

The Strategic Account Executive will drive sales for Saviynt's IaaS Cloud Security solutions, managing the entire enterprise sales cycle and building customer relationships.