Manage a portfolio of SaaS client accounts across the Asia-Pacific region, serving as the post-sale point of contact. Responsibilities include retention, upselling, cross-selling, contract renegotiation, account health monitoring, pipeline development, quota attainment, customer strategy, CRM maintenance, and coordination with internal teams and sales engineers.

Lead end-to-end product design for MyKinsta and Kinsta’s broader service experience, from discovery and user flows through UI, delivery, and follow-up. Collaborate with research, product management, and development; write specifications, conduct design QA, resolve trade-offs, and maintain the design system. The role requires autonomous project ownership, strong UX and UI craft, stakeholder management, and occasional project leadership.