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The Chief of Staff will report to the founder/COO, facilitate business initiatives, analyze performance, and support product strategies. Responsibilities include developing business plans, improving cross-department processes, managing project timelines, and fostering communication among stakeholders to ensure timely execution of projects.

As a Customer Success Manager at Triple Whale, you will manage relationships with enterprise clients, driving their program strategy through consultative and data-driven approaches. Responsibilities include collaborating with sales and support, developing success plans, analyzing customer data, and leading client meetings to ensure customer satisfaction and product adoption.

As a Customer Support Specialist at Triple Whale, you'll be the initial contact for customers, assisting them in utilizing the platform effectively. Responsibilities include troubleshooting technical issues, advising on best practices, ensuring customer satisfaction, and maintaining high-quality interaction to resolve inquiries.

The Agency Partner Manager at Triple Whale will manage agency partner relationships to drive revenue through referrals, onboard new partners, communicate updates, provide training and support, and report partner performance. The role requires maintaining high communication standards and advocating for partners internally.

The Implementation Specialist will support enterprise clients in launching and optimizing their use of Triple Whale's software, facilitating a smooth onboarding process and helping clients achieve their goals. Responsibilities include conducting launch calls, troubleshooting technical issues, and running check-ins during the trial period.