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Oversee daily warehouse/RDC operations, enforce policies and recordkeeping, create and monitor work plans, train and evaluate staff, coordinate with suppliers/customers, ensure HSE compliance (PPE, training, risk assessments), investigate incidents, support audits and business development, and perform other assigned tasks.

Provide customer account and transaction support, maintain professional customer relationships, coordinate with stakeholders, resolve customer queries per processes and contractual standards, and support junior staff as needed.

Lead Defence and Government business development for Theatre Supply Chain: identify, shape and win complex opportunities; manage capture and tender responses; build senior stakeholder relationships; provide commercial oversight during bids and negotiations; coordinate cross‑functional teams; and coach BD staff to ensure smooth transition to contract delivery.

Support daily warehouse operations including picking, packing, dispatching, forklift operation, goods receiving, inventory storage accuracy, cycle counts, 5S adherence, safety/compliance, and ad-hoc tasks as directed by the supervisor.

Perform receiving, put-away, picking, packing, loading/unloading, and basic record updates in a warehouse. Follow safety and work instructions and support daily warehouse operations.

Coordinate end-to-end air and ocean import/export operations (FCL, LCL, AIR, cross-trade), prepare shipping and customs documentation, liaise with carriers/agents, monitor shipments, ensure regulatory compliance, manage billing and cost control, resolve operational issues, maintain records in operations systems, and support continuous improvement.

Perform inbound/outbound receiving, picking, and general warehouse tasks. Operate forklift and other MHE, support cycle counts/stock takes, follow safety and compliance, and assist supervisors with ad-hoc duties.

Drive business development for warehousing and transportation in Taiwan: win new customers, retain and grow revenue, develop solutions, coordinate operations, analyze market and competition, maintain BD pipeline and report to leadership, run customer feedback.

Individual contributor responsible for territory sales growth focused on freight forwarding. Identify new business, manage key accounts, prepare RFQs/bids, price solutions, maintain CRM, meet revenue and volume targets, provide performance metrics, and travel frequently to support sales activities and implementations.

Provide frontline customer service for logistics accounts: manage customer relationships, support transactions and feedback, coordinate with stakeholders, resolve issues per contracts and processes, and assist account management tasks.