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Manage export data entry and bookings in Cargo Wise, register consol and issue shipper instructions, respond to stakeholder queries, verify accuracy, maintain confidentiality, and pursue process improvements through continuous improvement initiatives.

Serve as single point of contact for assigned key accounts in logistics. Build relationships, run regular business reviews, manage SLAs and escalations, drive account growth and cross-selling, support onboarding and operational performance, maintain EDI/KPI reporting and CRM records (Salesforce), collaborate with global teams, and participate in contract negotiations to improve profitability and service quality.