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The Senior Customer Success Manager will oversee the client experience post-implementation by fostering strong relationships with strategic clients, particularly in the DACH region. Responsibilities include providing strategic consultation, ensuring client objectives are met, managing cross-functional collaboration, and developing repeatable processes for client satisfaction and ROI.

As a Solution Consultant at Planful, you will lead the sales cycle by demonstrating solutions, presenting industry knowledge, qualifying customer opportunities, and maintaining product mastery. You'll play a vital role in driving success in the DACH region while fostering enthusiasm and creativity within your team.

The Senior Product Designer at Planful will contribute to the design evolution of the Planful platform, focusing on user interaction and visual design. This role includes collaborating with product teams to solve design challenges, creating wireframes and prototypes, and working closely with engineering for effective UX. The designer will also contribute to the Planful pattern library and help maintain design standards while promoting a positive team culture.