Top Tech Jobs & Startup Jobs

Own product execution for Insights by collaborating with product managers, designers, and engineers to define requirements, set KPIs using data insights, drive adoption, monitor releases against acceptance criteria, improve agile practices, and influence strategic product vision to deliver commercial impact.

Own and drive solution architecture and roadmap for cloud SaaS product features. Translate business requirements into resilient designs, validate engineering implementations, support Scrum teams, maintain architecture artifacts, participate in governance, and run PoCs to promote innovation while ensuring non-functional requirements and security standards.

Drive AI transformation across post-sales CX by identifying use cases, prioritizing a CX AI backlog, and designing and building production-grade LLM/GenAI tools, integrations, and agentic workflows. Partner with Product, IT, Security, and Data to ensure governance and scalability, then enable adoption through training, playbooks, and change management. May require occasional travel.

Deliver remote and in-person instructor-led training and webinars for customers, partners, and internal teams. Design and maintain curriculum and training materials using instructional design and adult learning principles. Maintain LMS records, support learner/session management, collaborate cross-functionally, and assist with training operations and continuous improvement.

Coordinate and execute partner marketing and GTM initiatives: manage campaign timelines, MDF administration, partner portal content, reporting COE, enablement support, AI-agent version control, automation improvements, and stakeholder communications to scale partner experiences.

Maintain and upgrade software, hardware, and network infrastructure; provide L2 support; manage IAM, backups, security (patching, antivirus, firewalls, IDS) and Vena servers; administer LAN/WAN services; document procedures and collaborate with cross-functional teams and vendors to ensure reliable IT operations.

Develop scalable, performant back-end components for a SaaS cloud product: write clean code, prototype, refactor, optimize, and contribute to CI/automated testing. Collaborate cross-functionally, adopt modern cloud technologies, and work in an Agile environment.

Perform high-volume outbound prospecting to engage SMB, Mid-market and Enterprise prospects. Qualify leads, converse with C-level and managers, build pipeline with Regional Sales Managers, drive attendance to webinars/events, track activity in Salesforce, and support marketing initiatives to influence the market.

Develop and deliver scalable SaaS features, focusing on backend systems. Perform code reviews, improve code quality, mentor and coach developers, prioritize work, communicate across teams, and drive development best practices and initiatives.

Join the STO team to improve observability, scalability, stability and security of a SaaS platform. Support ITIL processes, define runbooks, triage incidents to meet SLAs, maintain live services, troubleshoot root causes, work with IaC and CI/CD, collaborate cross-functionally, report performance metrics, and participate in on-call rotation.