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Owns Engineering programs that improve release execution, software quality, reliability, and delivery consistency. Responsibilities include managing monthly releases, maintaining feature flag processes, coordinating incident and bug follow-ups, tracking performance regressions, resolving cross-team engineering dependencies, and overseeing technical vendor operations. The role requires strong process orientation, systems thinking, software development lifecycle knowledge, and the ability to coordinate effectively with engineering and cross-functional teams.

Serves as the primary pre-sales technical advisor for Zip’s enterprise procurement platform. Responsibilities include customer discovery, solution demonstrations, objection handling, custom demo development, RFx and security questionnaire responses, POC scoping, technical troubleshooting, and collaboration with sales and post-sales teams. The role also gathers customer feedback, supports product evolution, and helps build the regional pre-sales organization while engaging enterprise and German-speaking DACH customers.

Own and manage marketing-sourced leads from campaigns, events, webinars, and content syndication. Develop leads through nurture campaigns, create opportunities for the revenue team, and act as a liaison between sales and marketing. Build product expertise, communicate Zip’s value to prospects, recommend go-to-market experiments, and support content and industry education. The role requires strong communication, organization, adaptability, analytical thinking, and goal orientation.

Build and operate globally scalable, multi-region infrastructure for Zip. Own core infrastructure components such as Kubernetes, AI infrastructure, observability, deployment pipelines, and cost optimization. Lead system design and implementation, ensure operational excellence, and collaborate with engineering teams to support product growth. The role requires four years of software engineering experience, independent ownership of large-scale platforms, strong communication, and a relevant technical degree.

Establish and scale Zip’s PMO by developing governance models, project standards, methodologies, templates, and delivery tooling. Lead, hire, mentor, and manage project managers while overseeing complex enterprise implementations and global onboarding portfolios. Drive capacity planning, delivery metrics, continuous improvement, executive escalations, and cross-functional collaboration with Product, Engineering, and Customer Success to improve client outcomes and time-to-value.

Generate new business through outbound prospecting, cold calls, email, social outreach, and campaigns. Research target industries and personas, qualify opportunities, schedule discovery meetings, maintain prospect records, and collaborate with Account Executives to build pipeline and revenue. The role requires French fluency, strong communication, strategic thinking, adaptability, and consistent achievement of activity and pipeline goals. This is a fully in-office position supporting the EMEA team in London.

Build and mature Zip’s PMO by establishing project governance, methodologies, delivery frameworks, and tooling. Lead, hire, and mentor project managers while overseeing enterprise implementation portfolios, resource planning, delivery metrics, and executive escalations. Own complex enterprise deployments and collaborate with Product, Engineering, and Customer Success leadership to improve delivery outcomes, accelerate time-to-value, and strengthen post-sales execution.

Leads high-priority product programs from strategy through launch, rollout, adoption, and post-launch measurement. Builds integrated plans, manages dependencies and risks, owns product planning and roadmap cadences, and creates forums for executive decisions and retrospectives. Establishes scalable operating systems and ways of working across Product, Design, and Engineering while delivering concise updates to senior stakeholders.

Generates new business through outbound prospecting, cold calls, email, social outreach, and lead research. Qualifies opportunities, schedules discovery meetings, maintains prospect data, and partners with Account Executives and sales leadership to build pipeline and close revenue. The role requires market expertise, strategic prioritization, consultative selling, strong communication, adaptability, and consistent achievement of activity and pipeline goals.

Own the global payments platform strategy and roadmap, including bank integrations, payment providers, routing, payout management, fraud prevention, account verification, onboarding automation, currency localization, and compliance controls. Partner with engineering, design, operations, and customer-facing teams to deliver secure, reliable, scalable payment infrastructure across 40+ currencies and 130+ countries.