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Lead European business development priorities by opening high-value opportunities with luxury and premium brands. Build and convert a qualified pipeline, manage complex proposals and tenders, negotiate commercial terms, close new business, and support strategic pursuits. Collaborate across Customer Success, Operations, and practice teams to create integrated solutions, ensure effective handovers, and represent CXG with senior stakeholders and industry networks.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe service quality, ambiance, and sales associate performance, then submit honest feedback through CXG’s platform. Evaluators choose flexible assignments, complete required certification, and may receive mission fees or reimbursement for approved purchases.

Coordinate local fieldwork projects from evaluator acquisition and scheduling through survey validation, timely submission, payment processing, and database maintenance. Set evaluator pay rates while meeting margin targets, maintain evaluator relationships, and support community outreach. The role requires strong organization, multitasking, customer service, communication, problem-solving, and time-management skills, with native-level Japanese and excellent English. Work is remote and supports luxury-brand customer experience projects.

As a luxury brand evaluator, you will assess customer experiences at luxury brands, providing feedback to improve services by visiting stores or purchasing online.

As a CXG Evaluator, you will conduct discreet evaluations of luxury brands and provide feedback based on your shopping experience.

As a Freelance Luxury Brand Evaluator, you'll assess customer experiences in luxury environments, provide critical feedback, and shape the future of services offered by premium brands while enjoying flexible working hours.

As a Luxury Brand Evaluator, you will evaluate luxury brands by providing feedback on in-store and online experiences, completing questionnaires after each evaluation to influence brand strategies.

As a Freelance Luxury Brand Evaluator, you will conduct evaluations of luxury brands, provide objective feedback, and complete questionnaires. Your insights will help influence brand strategies in various sectors including fashion, jewelry, and beauty.

Become a Freelance Luxury Brand Evaluator by conducting evaluations ranging from in-store visits to online purchases, providing feedback to enhance luxury brand experiences.

Perform discreet in-person or online evaluations of luxury brands (fashion, jewelry, cosmetics, watches, automotives). Select suitable assignments, follow project requirements, complete post-evaluation questionnaires, and provide objective, detailed feedback to influence brand strategies. Must not have worked for luxury retail brands and should be existing luxury customers.