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Provide application support and excellent customer service for Civica software, diagnosing and resolving customer issues, maintaining accurate records, following service management processes, coordinating escalations with developers, and contributing to continuous improvement and knowledge management.

Manage strategic customer relationships across government, education, and health sectors. Drive account growth, renewals, and value realization; lead governance forums and business reviews; translate customer needs into actionable plans with product, delivery, and support teams; use data and metrics to improve customer outcomes and manage complex portfolios.

The Senior Product Designer will create visually compelling user interfaces, collaborate with teams, develop prototypes, ensure accessibility, and contribute to design systems.

Design, build, and ship production-ready software; decompose ambiguous problems into system architectures; modernise legacy systems and develop greenfield features; own technical decisions, testing, observability, and documentation; collaborate with product and design and ensure operational readiness.

Configure and quality-assure ballot communications (artwork, print, email campaigns, websites) from client requirements using approved templates and CMS. Perform proofreading, version control, testing support, and follow operational and audit procedures while collaborating with project managers, delivery specialists, production, reporting and support teams.

Prepare, validate, cleanse and deduplicate voter data; allocate/manage voter credentials; maintain audit trails; perform QA, reconciliation and reporting; escalate data issues and follow data protection and security controls.

Lead planning, execution, optimization, and reporting of paid digital media; overhaul and run organic social (especially LinkedIn); build employee advocacy and executive visibility; manage agency/platform relationships; align paid and organic strategies across marketing teams to drive pipeline and brand.

As a Level 2 Support Analyst, you will provide advanced support for Civica applications, collaborate with teams to resolve issues, and mentor Level 1 analysts.

Manage and optimize Civica's web performance strategy focusing on user journeys, conversion rate optimization, web analytics, and collaboration with marketing teams for improved outcomes.

The RTLS Technical Engineer is responsible for delivering RTLS solutions to enhance healthcare technology, involving client interaction and problem solving with networking and database skills.