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The Majors Account Executive is responsible for cultivating new account relationships and business opportunities targeting large enterprise accounts. They will meet sales quotas, build future sales pipelines, and engage with senior decision-makers. The role involves presenting Trellix's security solutions to clients, partnering with internal teams, and understanding financial metrics related to sales forecasts, striving to maintain long-term customer relationships.
The Emerging Leader Associate role is part of a two-year graduate rotation program at Trellix, designed to build organizational knowledge in cybersecurity. Associates will rotate through multiple departments including Sales and Marketing, working on critical projects to enhance Trellix's growth while developing technical skills and business acumen.
As a Major Account Executive, you'll manage significant accounts in the Central US, exceeding revenue quotas, building sales pipelines, and collaborating with various teams to provide tailored security solutions for Fortune 250 clients, ensuring maximum customer satisfaction.
Oversee technical support operations for Trellix's customers, leading a team of customer success engineers to enhance customer service experiences, drive operational efficiency, and develop partnerships with distributors. Monitor service metrics, continuously improve processes, and ensure NPS targets are met while managing the integration of advanced security technologies.
The Technical Team Lead will lead and mentor a team focusing on reverse engineering, security assessments, and code reviews of Android applications. Responsibilities include conducting decompilation, identifying malware, and improving detection processes, as well as writing reports for non-technical audiences.
The Associate Customer Success Engineer at Trellix supports customers with technical issues related to cybersecurity products. Responsibilities include providing technical support during designated hours, facilitating communication with customers, logging service requests, and ensuring compliance with SLAs. The role also involves onsite support when remote resolutions fail and being on call 24/7 on a rotational basis.
The Customer Success Engineer supports Trellix’s customers by providing technical assistance, resolving issues, and ensuring customer satisfaction. Responsibilities include technical solutions, onsite support, issue escalation, maintaining communication with customers, and ensuring compliance with Service Level Agreements. They also handle data entry and participate in improving knowledge base articles.
The Solutions Engineering Manager will lead a pre-sales engineering team, collaborate with sales teams to tailor technical solutions, engage with customers to address queries and conduct product demonstrations, and stay updated on industry trends. The role involves team management, fostering performance, and representing the company at industry events.
The Technical Account Manager at Skyhigh Security is responsible for managing Premium Support relationships, ensuring technical issues are resolved, providing deployment advisory, monitoring customer deployments, and conducting product training. The TAM acts as the main contact for assigned customers, addressing issues with urgency and collaborating with support teams.
The Software Development Engineer will design, build, and maintain efficient and reliable C++ code for security software. They are responsible for delivering solutions that ensure quality, security, and performance across various platforms, with a focus on Windows internals and security domain knowledge.
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