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Maintain availability, stability, and performance of Kyriba's SaaS platform across AWS. Troubleshoot incidents, perform RCA, automate fixes, deploy infrastructure via IaC, operate Kubernetes, manage Linux/Windows servers, develop automation (Ansible), document systems, participate in on-call rotations and weekend deployments.

The Relationship Advisor facilitates internal coordination and communication, ensuring operational efficiency and support for IFS products while collaborating with sales teams.

The role involves selling AI-driven logistics solutions, engaging with senior leaders, and driving revenue growth through understanding logistics operations and AI applications.

Serve as trusted business partner for Sales across the Quote-to-Close cycle: price and configure deals, prepare and review contractual documentation, ensure compliance and approval routing, advise on revenue recognition (ASC606/IFRS15), liaise with Finance and Legal, and support deal strategy to optimize bookings and close transactions.

Maintain and optimize CI/CD pipelines and AWS infrastructure, triage and resolve DevOps tickets, automate recurring tasks using configuration management, support deployments and cloud optimizations, create runbooks/SOPs, participate in peer reviews, and assist senior engineers on infrastructure projects.

Own and grow the installed-base accounts in the DACH region by executing territory and account plans, building pipeline (3x coverage), managing end-to-end sales cycles, driving renewals and expansions of IFS Cloud SaaS and AI solutions, maintaining CRM hygiene, forecasting accurately, collaborating across partners and internal stakeholders, and meeting quarterly and annual sales targets.

The Channel Deal Desk Specialist optimizes partner-sourced deals, ensuring compliance and efficiency in approvals, while supporting sales operations and tracking metrics.

Lead global account-based marketing (ABM) strategy and enablement, define ABM tech stack and processes, partner with marketing ops and sales, drive account selection and insights, measure and report program ROI, run enablement and community of practice, and introduce AI-driven automation to optimize personalized outbound campaigns across 1:1, 1:Few, and 1:Many tiers.

Drive expansion and growth within the IFS Cloud installed base in the DACH region. Own end-to-end sales for named accounts, build pipeline, manage forecasting and CRM hygiene, develop account and territory plans, engage stakeholders, partner with delivery and channel partners, and consistently meet revenue targets through consultative, value-based selling.

Lead design and execution of a global sales onboarding program (30/60/90+ days) and bootcamps for IFS and partner sellers. Align onboarding to GTM functions, manage logistics, track KPIs (time to first deal, certification, participation, attrition), coach frontline managers, and scale programs using LMS, content, and data insights across regions.