Cloud Operations Engineer (IGT1)

Posted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in Western Province, LKA
Remote
Mid level
Information Technology • Software
The Role
Maintain availability, stability, and performance of Kyriba's SaaS platform across AWS. Troubleshoot incidents, perform RCA, automate fixes, deploy infrastructure via IaC, operate Kubernetes, manage Linux/Windows servers, develop automation (Ansible), document systems, participate in on-call rotations and weekend deployments.
Summary Generated by Built In
Company Description

About IGT1:

IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS.

At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. 

With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. 

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. 

About the Client: Kyriba

Kyriba is the global leader in cloud-based finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. Our award-winning SaaS platform delivers comprehensive treasury, risk management, payments, and supply chain finance capabilities that enable companies to optimize their working capital and enhance financial performance.

About the role: 

Cloud Operations ensures the availability and reliability of Kyriba’s industry-leading SaaS products (payments, risk management, business intelligence, fraud prevention). The team operates Linux and Windows workloads on AWS across APAC/EMEA/AMER, applying a software engineering mindset to systems administration with strong focus on automation, observability, and continuous improvement.

Job Description

  • Ensure platform availability, stability, and performance.
  • Investigate, troubleshoot, perform RCA for system/application issues; automate fixes for global rollout.
  • Orchestrate and deploy infrastructure and services in AWS using Infrastructure as Code.
  • Build automation tooling for deployments, OS updates, failure detection/remediation.
  • Implement and maintain deployment automation with Ansible; improve playbooks/roles and CI integration.
  • Participate in team projects; own technical details, implementation, and timelines.
  • Develop and maintain documentation and architecture diagrams.
  • Maintain operational/configuration procedures and documentation.
  • Repair and recover from HW/SW failures; coordinate and communicate with impacted teams.
  • Patch, upgrade, and harden systems regularly; assist with performance tuning and resource optimization.
  • Willingness to learn new technologies.
  • Participate in rotational on call; support Saturday deployments as required.

Qualifications

Mandatory Requirements:

  • Bachelor’s degree or equivalent experience in Computer Science, Information Systems, Engineering, or related field.
  • 2–5 years supporting Linux or Windows server operating systems, preferably for a SaaS organization.
  • Linux server administration experience with production workloads.
  • Kubernetes operations experience in production environments (cluster ops, deployments, observability, upgrades) 
  • Microsoft Windows Server administration basics (install, configure, maintain, troubleshoot).
  • Hands-on experience with Amazon Web Services (AWS).
  • Experience with configuration management and deployment automation, strongly preferring Ansible.
  • Effective English communication, verbal and written.

Optional Requirements:

  • Scripting for automation (Python, shell, PowerShell).
  • Terraform and container tooling (Docker); familiarity with AWS-native services and CI/CD integration.
  • Experience diagnosing and troubleshooting large, complex environments.
  • Oracle RDBMS management — plus.
  • ITIL framework exposure or incident management experience — plus.

Additional Information

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP 

    Skills Required

    • Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, or related field
    • 2-5 years supporting Linux or Windows server operating systems, preferably for a SaaS organization
    • Linux server administration experience with production workloads
    • Kubernetes operations experience in production environments (cluster ops, deployments, observability, upgrades)
    • Microsoft Windows Server administration basics (install, configure, maintain, troubleshoot)
    • Hands-on experience with Amazon Web Services (AWS)
    • Experience with configuration management and deployment automation, strongly preferring Ansible
    • Effective English communication, verbal and written
    • Scripting for automation (Python, shell, PowerShell)
    • Terraform and container tooling (Docker); familiarity with AWS-native services and CI/CD integration
    • Experience diagnosing and troubleshooting large, complex environments
    • Oracle RDBMS management
    • ITIL framework exposure or incident management experience

    IFS Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFS and has not been reviewed or approved by IFS.

    • Retirement Support Retirement support is presented as part of the package in North America through a 401(k) plan and references to pension/defined contribution arrangements in some contexts.
    • Healthcare Strength Healthcare coverage is described as available in some regions, including health, dental, life, and disability insurance offerings.
    • Strong & Reliable Incentives Variable pay elements such as monthly bonuses and profit sharing are described as meaningful in certain roles, with bonuses tied to performance outcomes like reduced downtime.

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    The Company
    HQ: Linköping
    6,788 Employees
    Year Founded: 1983

    What We Do

    IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 5,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifsdotcom Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/

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