The UM Coordinator supports the clinical team by handling administrative tasks, processing prior authorizations, verifying documentation, and completing inquiries while ensuring compliance with deadlines.

The Quality Assurance Analyst monitors production quality, reviews customer interactions, documents results, provides feedback, and drives continuous improvement in service quality.

The Operations Program Coordinator partners with the COO to implement strategies, oversee projects, improve operations, and communicate with stakeholders, focusing on efficiency and alignment with corporate objectives.