Designs and delivers non-clinical learning programs including eLearning, instructor-led training, job aids, and microlearning. Facilitates onboarding and upskilling, manages program logistics and LMS tracking, measures training effectiveness, partners cross-functionally, and continuously improves content based on data and regulatory or business changes.

The Client Registration Assistant will register patients for virtual care, handle calls related to health concerns, and provide customer service while ensuring a positive experience.

Provide desktop and device support across physical and virtual environments, own complex incidents to resolution, support Microsoft 365 and Windows Server platforms, manage user lifecycle and inventories, document processes, participate in projects, and provide rotating on-site and on-call support.