Top Tech Jobs & Startup Jobs

Provide L1/L2 IT support and lead helpdesk activities including incident/problem/change management in ServiceNow, system and network troubleshooting, printer and asset management, shift rostering, escalation handling, reporting, team coaching, and international user support across 24/7 operations.

Perform back- and middle-office financial market operations including KYC, reference data, trade support, reconciliations, settlements, corporate actions, and report preparation using Excel. Interact with agents/clients to resolve discrepancies and escalate risks.

Lead and optimize business processes, drive efficiency and automation, manage process delivery teams, ensure client service quality, and implement continuous improvement and performance metrics to meet client requirements.

Lead KYC transformation by translating regulatory and business requirements into processes, user stories, and acceptance criteria. Partner with Compliance, Product, Operations, and AI teams to design AI-enabled KYC capabilities, run workshops, identify automation opportunities, manage backlogs, support UAT/model validation/pilot testing, and implement production solutions.

Recruit and hire fresher and experienced candidates for international inbound/outbound voice processes. Source candidates via databases and social media, conduct interviews, assess skills, complete hiring paperwork, build and lead a small voice-focused recruitment team, and provide recruitment reports while promoting employer brand.

Coordinate AML/KYC client onboarding for LATAM: outreach to collect and review CDD documentation, liaise with coverage, AML operations and compliance, track workflows and metrics, resolve documentation gaps, and support process improvements and global KYC initiatives.

The Senior Analyst (Email Developer) will develop responsive emailers and landing pages, ensuring compatibility across browsers and platforms, while collaborating with clients and maintaining communication about project status.

Lead and optimize operational processes, implement improvements and automation, monitor KPIs, coordinate with stakeholders, ensure compliance and efficient service delivery.

Design, develop, and maintain Power Automate flows to automate business processes, integrate with Microsoft 365 and other systems, troubleshoot issues, and deliver scalable automation solutions.

Lead and execute SEO strategy for Credit Cards, owning content, keyword and technical SEO initiatives. Build scorecards, reports, and dashboards; run audits; collaborate with Product, Technology, Legal and vendors; analyze competitive search landscape; and drive organic growth and conversion optimization.