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Lead and manage implementation of a FedRAMP-compliant cloud SaaS licensing and compliance platform using Agile/Scrum. Responsibilities include project planning and governance, requirements and technical/functional design, integrations and APIs, data migration, testing, deployments, training, operations and maintenance, change control, reporting, and stakeholder communication. Produce project plans, security and disaster recovery plans, deliverables, bi-weekly schedules, and monthly status reports while coordinating with clients and IT governance.

Lead organizational change and project management efforts for an Accela-based centralized licensing and compliance system. Responsibilities include process assessments, OCM planning (Prosci ADKAR), change readiness, stakeholder and communications management, training/change agent development, governance and KPI definition, and continuous improvement to sustain adoption.

Design, develop, and manage enterprise BI reports and dashboards; define reporting framework and data flows; ensure data quality, monitoring, security, defect management, testing, and technical knowledge transfer to client staff.

Lead organizational change and business analysis for a centralized licensing and compliance system. Assess and document processes, perform data/process analysis, design business process and workflow diagrams, implement process improvements, drive Prosci ADKAR adoption, develop readiness and continuous improvement roadmaps, and provide training to ensure successful change adoption.

Lead data migration, integration, profiling, cleansing, and modeling to consolidate legacy systems into a centralized database. Engage stakeholders, document as-is environment, plan data flows, implement data quality rules, and support conversion and synchronization to improve reporting and operational efficiency.

Lead requirements definition, gap and alternatives analysis, and PAL Stage 2-4 documentation for a centralized licensing/compliance system. Coordinate stakeholders, produce alternatives analysis reports, create epics/user stories with acceptance criteria, and support data migration and technical complexity assessments.

The Business Lead will analyze and gather business requirements, oversee the development of an Automation System, and support client interactions while ensuring system functionality.

Lead the quality assurance process for integrating a new system, develop test strategies, and conduct various testing types, ensuring adherence to quality standards.

Lead and manage maintenance, operational support, and SDLC for three Salesforce orgs. Oversee updates, integrations, performance tuning, incident response, license procurement, and knowledge transfer while ensuring deliverables meet client standards and security requirements.

Manage large scale IT projects, utilizing Agile and Waterfall methodologies. Act as technical advisor for system design, deployment, and migration across various cloud environments.