Top Tech Jobs & Startup Jobs

Supports early-career technical talent through daily coaching, ticket-queue guidance, performance feedback, training, and readiness evaluations. Reviews technical work, manages escalations as learning opportunities, identifies recurring skill gaps, and develops documentation and learning resources. Partners with Talent Development leadership to improve internship frameworks and create repeatable onboarding and development practices for engineers.

Provides remote and onsite IT support across client environments, managing tickets, troubleshooting Windows and workplace technology, administering Microsoft 365, Active Directory, endpoint management, networking, virtualization, and security tools. The role documents solutions, follows change-control and security standards, escalates complex issues, communicates with users and technical teams, and supports onsite infrastructure projects throughout the San Francisco Bay Area.

Complete a 90-day hands-on IT training program focused on user support, troubleshooting, ticket management, documentation, Microsoft technologies, networking, and systems administration. Provide supervised remote and onsite support, develop client-service and communication skills, and demonstrate technical growth. The role is onsite in New York and may involve travel to client locations. Successful trainees may advance toward an Intern or Junior Systems Engineer position.

Provides remote IT and systems support across multiple clients through inbound calls and ticketing systems. Troubleshoots Microsoft desktops, mobile devices, Microsoft 365, Windows Server, Active Directory, networking, endpoint security, virtualization, and related infrastructure. Maintains documentation and follows organizational policies and strict change-control procedures.

Provide remote IT support to users, manage support tickets, maintain documentation, follow strict change-control procedures, and administer Microsoft-focused environments. Responsibilities include troubleshooting Windows, Microsoft Office, Microsoft 365, desktop and mobile devices; supporting Windows Server, Active Directory, networking, virtualization, endpoint security, and related infrastructure. The role requires approximately two years of IT experience, strong communication skills, and the ability to perform physical workplace tasks.

Provides advanced remote IT support, systems administration, infrastructure troubleshooting, and technical escalation across client environments. Administers Microsoft 365, Windows Server, identity systems, Azure, networking, virtualization, endpoint management, and cybersecurity technologies. Mentors junior engineers, resolves complex tickets, maintains documentation and change controls, supports infrastructure initiatives, and evaluates emerging technologies. The role requires remote availability during West Coast Pacific Time business hours and effective communication in a managed services environment.

Own the end-to-end UX/UI design process for complex web-based and B2B products. Conduct research, interviews, workshops, and usability testing; create user flows, wireframes, prototypes, high-fidelity interfaces, and design systems. Collaborate with stakeholders, clients, and developers, provide implementation documentation and handoffs, review delivered designs, improve accessibility and usability, and support continuous product and workflow improvement.

Leads technical onboarding and infrastructure, cloud, networking, cybersecurity, and technology transformation projects for clients. Assesses environments, designs and implements secure solutions, develops technical plans, manages risks, troubleshoots complex issues, and communicates with stakeholders. The role also provides technical escalation support, mentors engineers, improves implementation efficiency through automation and documentation, and delivers client-facing guidance across project lifecycles.

Owns the product lifecycle for SaaS platform services, including discovery, roadmap planning, backlog prioritization, requirements definition, delivery, KPI tracking, experimentation, and continuous improvement. Collaborates with Engineering, QA, Customer Support, and stakeholders to balance customer value, business objectives, technical constraints, and capacity while communicating product decisions and outcomes.

Provides dedicated onsite IT support for client users, troubleshooting Windows, Microsoft Office, Microsoft 365, endpoint, identity, and workplace technology issues. Manages support tickets, performs basic systems administration, documents resolutions, follows security and change-control standards, and escalates complex issues. The role requires strong customer service, communication, organization, and technical follow-through in a client-facing environment, with periodic travel to other Chicago-area client locations and occasional physical handling of equipment.