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The IT role at Observe involves providing technical assistance to employees, maintaining and supporting hardware and software, overseeing IT security policies, managing assets, and contributing to project teams. The position requires effective troubleshooting, onboarding new employees, documenting processes, and automating tasks to enhance efficiency.
The Senior AI Engineer will design and maintain AI features, fine-tune large language models (LLMs), and construct AI workflows to enhance system observability. Responsibilities include developing a chatbot, an extraction tool, and improving incident summarization through generative AI.
As a Staff/Principal Software Engineer, you'll oversee backend development, focusing on query optimization and stream processing while mentoring junior team members. You'll contribute to enhancing the data management platform and develop new backend capabilities.
The role involves building robust components for the Observe product, including API servers, shared infrastructure, and enterprise features. Responsibilities include designing scalable solutions, writing reliable unit tests, and contributing to the product vision and planning.
As an Integrations Support Engineer, you will be a crucial member of our product specialist team, specializing in Level 3 technical support assisting sales engineers and customers with collecting and shipping observability data to our platform. Your primary focus will be on troubleshooting, providing technical guidance, and ensuring seamless integration experiences for our customers.
You will develop an interactive UI using React and Typescript, own product feature delivery, collaborate with product managers and engineers, and contribute to product vision in a growing startup.
As a Senior/Staff Product Designer at Observe, you will deliver high-quality designs, set design strategy, contribute to the design system, and collaborate across teams to enhance user experience in a complex data landscape.
The Sales Development Representative will identify and qualify new sales opportunities for Observe's SaaS product, working closely with Sales and Marketing teams. Responsibilities include participating in training programs, understanding products, engaging with potential clients, and contributing to sales processes to help drive revenue. The role focuses on personal development and building a successful sales career.
The role involves designing, improving, and monitoring production infrastructure in AWS, managing security vulnerabilities, maintaining build and deploy infrastructures, and participating in incident response as part of the Infrastructure team.
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