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Coordinates customer sales orders from intake through delivery, verifying technical details and agreed conditions, confirming delivery timelines, resolving order issues and backorders, and monitoring product transportation. Builds customer relationships while ensuring accurate, timely order processing. Requires strong data-entry, logistics, prioritization, problem-solving, communication, and organizational skills, along with English-Spanish bilingual proficiency and Microsoft Office expertise.

Support and configure Oracle ERP and RF Smart SaaS applications. Collaborate with IT teams, end users, and software vendors to understand business requirements, develop solutions, and resolve application issues. Participate in support and development activities while leading or assisting projects to maintain scope and timelines. Perform additional duties as assigned by the Director of IT Business Solutions.

Improves and standardizes manufacturing processes using statistical analysis, root cause analysis, Kaizen, and continuous improvement methods. Develops work instructions, engineering drawings, product structures, bills of materials, routings, cost estimates, and engineering documentation. Coordinates engineering change orders, construction project reporting, capital equipment evaluations, and cross-functional collaboration with engineering, production, maintenance, and purchasing teams.

Manage and grow profitable sales in the Eastern U.S.; develop dealer/distributor channels; qualify new partners; provide on-site training, quotations, and technical support; prepare regional sales plans and reports; represent PigTek at industry events and committees.

Lead and grow profitable tooling and manufacturing sales by managing a sales team, developing and executing sales strategies, cultivating customer relationships, producing quotes, overseeing pricing and contracts, supporting strategic planning and trade events, and ensuring smooth transition from new product approval to production while maintaining quality system compliance.

Lead financial planning, analysis, reporting and controls for the business unit. Manage month-end close, account reconciliations, budgeting/forecasting, capital and product financial analysis, audit support, inventory valuations, and mentor staff. Partner with the BU GM to align financial and operational goals and drive strategic priorities.

Manage design, administration, and daily operations of compensation and benefits programs for U.S. (and supporting global) locations. Lead compensation framework, annual pay reviews, performance management, benefits strategy, vendor/broker evaluation, HCM administration, compliance audits, and manager education to attract, retain, and ensure accurate Total Rewards execution.

Develop and support software features per team guidance; analyze requirements, design system specifications, document solutions, follow SDLC, and maintain/upskill using current development tools.

Lead strategic sales and account management for a large national poultry-processing customer: develop business plans, mentor account team, coordinate installations and service, provide onsite training, drive revenue and profitability, and travel extensively to maintain long-term client partnerships.

Provide on-site HR administration and support for Milford manufacturing sites: administer policies and programs, serve as employee point of contact, manage recruiting and onboarding, support performance management, coordinate benefits and open enrollment, maintain employee records and attendance, handle employee relations and return-to-work coordination, and ensure HR compliance with safety and OSHA-related guidelines.