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The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The IT Support Analyst at Material Bank will provide onsite and remote tech support for approximately 200 employees, focusing on end-user experience. Responsibilities include troubleshooting hardware/software issues, managing level 1 and 2 tickets in JIRA, deploying Windows/Mac environments, and collaborating on corporate projects.
As a Program Manager, you will lead the relaunch of the Digital Sampling initiative, engaging building materials manufacturers, managing partnerships, and ensuring effective feedback integration into product development, all while driving successful execution of the program from beta to paid commitments.
As a Senior Full Stack Engineer, you will lead the development of internal applications, design scalable microservices, utilize cloud infrastructure like AWS with Terraform, and manage PostgreSQL databases. This role requires collaboration with cross-functional teams to create solutions that enhance business processes. You'll also keep up with emerging technologies for continuous improvement.
As a Principal Data Engineer at Material Bank, you will design scalable database systems for an eCommerce catalog, emphasizing BOM management and decentralized data ownership. Responsibilities include creating data models, developing ingestion pipelines, and ensuring data quality across multiple platforms. You will also lead the development of a self-serve data infrastructure for domain teams to autonomously create and manage data products.
The Transition Account Manager at Material Bank will facilitate the shift of Brand Partners from traditional account management to a self-serve platform, building relationships, offering consultative support, managing projects, and driving engagement through upselling and training.
As a Staff UI Engineer specializing in React for Brand Central Portal, design and implement front-end architecture for a seamless user interface experience. Collaborate with UX designers and backend engineers to develop intuitive web applications. Optimize performance, code quality, and adaptive design principles for an innovative e-commerce platform.
As a Staff Software Engineer, UI, Platform, you will lead the front-end architecture development for a new platform, ensuring scalability and user satisfaction. Collaborate with cross-functional teams to create visually appealing and efficient web applications. Focus on code quality, performance optimization, and adaptive design principles.
Senior Site Reliability Engineer at Material Bank, responsible for incident response, infrastructure management, monitoring & automation, process improvement, system debugging, and scalability planning. Key projects include automating infrastructure management using Terraform, enhancing monitoring metrics with NewRelic, and collaborating with release managers for deployments on AWS. Requires experience in Agile methodologies, project management, collaboration, communication, and leadership.
Seeking a seasoned sales leader to execute and facilitate a pilot program focusing on brand representation experience. Responsibilities include building relationships with Brand Partners, lead follow-up, and supporting member relationships. Qualifications include proven sales leadership, excellent communication skills, and experience in the A&D industry.
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