Brand Services Associate (Spanish/English)

We’re hiring a Brand Services Associate for our growing European business. This is a fast-paced, multi-faceted role that requires candidates to have strong communication and people skills as well as a tech-savvy nature. A willingness to roll-up your sleeves, jump right in, and take ownership will make a huge impact on Material Bank’s business development!

What you’ll do:

• Working with the Brand Services Managers, you will act as the liaison between Brand Partners and the business
• Responsible for onboarding new Brands and project managing getting Brand live on platform
• Be a consultative partner to our Brand Partners and help analyze site activity as well as provide guidance on overall success on the sales platform
• Respond to inbound inquiries from our Brand Partners 
• Provide updates regarding program changes including system updates
• Support partnership marketing initiatives between Material Bank and its Brand Partners
• Maximize sales by driving upselling, and providing education around offerings
• Participate in and achieve monthly promotional sales goals

What you’ll bring:

• 3+ years of experience in a client-facing role
• 3+ years of experience in a project management role, or similar with the ability to manage complex projects
• Must be fluent in English and Spanish
• Strong written and verbal communication skills
• Proficient Excel skills
• High level of attention to detail
• A “client-focused” mindset
• JIRA, QuickBase, Dashboard, and Zendesk experience or similar ticketing platform

What you'll get:

• Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events
  Relaxation and Celebrations: Generous PTO, Paid National Holidays, and even more (ask us about this when we connect).
  Health Benefits: We contribute to your medical healthcare
  rowth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
  Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.
• Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience. We are committed to diversity and encourage individuals from all backgrounds to apply.