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Coordinate and process international air export and import shipments, follow customer SOPs, communicate shipment status to customers and agents, reserve transport space, prepare shipping documentation, update costs and records in operating systems, and support cross-functional teams to optimize routes and reduce supply-chain costs.

Sell and promote the company's logistics and 3PL services globally, manage and grow key accounts, develop strategic partnerships, recommend and implement supply chain solutions, collaborate with operations on pricing and execution, forecast sales, resolve customer issues, and analyze market and product opportunities to meet revenue targets.

Manage domestic freight forwarding and tradeshow shipments: calculate costs, prepare and verify shipping and customs documentation, coordinate carriers and routes, negotiate rates, track shipments, arrange insurance and special transport, ensure regulatory compliance, provide client updates, and optimize cost and environmental impact.

Drive sales of PGL logistic services across major geographies by developing and managing key accounts, building strategic partnerships, recommending logistics solutions, negotiating rates, preparing forecasts, and collaborating with operations to ensure profitable execution and customer support.

Sell and support PGL logistics services across major geographies by building strategic client partnerships, identifying and quoting solutions, managing key accounts, developing sales programs and forecasts, collaborating with operations on pricing, and resolving customer issues to meet revenue and market objectives.

Manage contract logistics operations for a 3PL/freight forwarding environment: oversee inbound/outbound distribution, carrier selection and compliance, performance metrics, WMS/ERP/CRM systems, supervise logistics staff, resolve transportation exceptions, analyze cost and routing, and implement process and risk-management improvements to meet client requirements.

Manage end-to-end international freight forwarding operations: process and track shipments, coordinate with agents and cross-functional teams, update customers and systems, ensure SOP compliance, calculate costs, prepare shipping documentation, and optimize routes for cost and efficiency.

Manage and optimize supply chain activities including forecasting, supplier performance, procurement, transportation selection, and process implementation. Monitor shipments, generate exception and POD reports, support carrier claims, coordinate with planners and suppliers, and document workflows to ensure timely, accurate deliveries and high customer service.

Lead and expand strategic global customer relationships for PGL by driving revenue growth, developing account plans, managing proposals/RFPs/contracts, coordinating global logistics execution, monitoring KPIs, implementing SOPs and continuous improvement, and collaborating with internal teams and carriers to ensure service delivery and client satisfaction.

Develop and execute data-driven marketing strategies that use AI, machine learning, and automation to drive brand awareness, customer acquisition, and revenue. Perform market research, competitive analysis, campaign optimization, CRM and marketing automation integrations, SEO/SEM and paid media optimization, dashboarding, and cross-functional collaboration with sales, IT, and product teams to measure and improve marketing ROI.