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Provide telephone-based customer support and follow-up on offers; select and review revision reports (leads); create repair quotes using the T‑Festpreisprogramm; escalate technical cases to T‑Desk experts; coordinate feedback and report to the regional T‑Desk Team Lead.

Prepare and price repair offers for assigned territory using CRM and internal databases, issue quotes to clients, prioritize opportunities, and coordinate with field, sales, and factory teams while following commercial policy and quality standards.

Lead sourcing, supplier management, and cost-optimization for MRO across Western Europe. Develop and execute category strategies, run tenders and negotiations, manage supplier performance, deliver annual savings, ensure contract compliance, and drive procurement transformation and continuous improvement across the region.

Plan and execute commercial visits and client follow-ups to meet sales objectives; prospect and onboard clients; manage collections and commercial reporting; coordinate with technical teams; participate in delegation meetings.

Manage end-to-end new elevator equipment projects: review contracts, plan and allocate resources, coordinate subcontractors and deliveries, control budgets and commercial terms, supervise installation/testing/commissioning teams, ensure quality, safety, compliance, conduct site visits, deliver customer training, and hand over to Service while maintaining customer satisfaction and KPIs.

Assist with engineering support for lift and escalator modernization, collaborate with teams on evaluations, troubleshooting, and supplier coordination.

Answer emergency elevator calls, assist trapped passengers via remote-monitoring, dispatch service technicians, handle customer inquiries by phone, chat and email, and record customer data for onward routing to branches.

Prepare and price repair quotes using CRM and internal data, send estimates to clients, collaborate with technical experts and internal teams, and support commercial management while following company policies and quality standards.

The Finance Analyst will be responsible for preparing financial reports, managing reserves, coordinating with group companies, and participating in budgeting and forecasting processes.

Lead commercial activity for automatic doors and accessibility solutions in Murcia: prospect and acquire clients, manage and grow a customer portfolio, prepare and close tailored offers, coordinate with installation and maintenance teams, monitor collections, and report sales activity.