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Provide customer-focused sales support by generating quotations, creating accurate sales orders, coordinating deliveries, answering sales calls, using CRM and phone systems, and learning product knowledge to upsell and resolve customer needs in a fast-paced environment.

Support sales associates and customers by preparing timely quotations and accurate sales orders, coordinating deliveries, answering sales calls, resolving customer issues, and using CRM and phone systems to upsell and learn product knowledge.

Coordinate EPC project activities alongside the Project Manager: manage schedules, monitor construction progress, organize vendor and customer meetings, expedite site purchases, and handle day-to-day project operations to ensure on-time delivery and workflow efficiency.

Manage project documentation for EPC customers: collect, scan, upload, assemble, control revisions, and load documents into customer document management systems. Coordinate with project managers, vendors, and customers to meet delivery and compliance requirements.

Manage a key industrial customer account from inquiry to closeout: develop and manage project schedules, coordinate customers/vendors/subcontractors, monitor construction progress, lead meetings, approve changes, and ensure on-time delivery and workflow efficiency.

Lead demand and supply planning within the S&OP cycle: produce and refine demand forecasts, run forecast accuracy reporting, manage supplier POs and inbound logistics, set inventory and safety stock targets, recommend mitigation for shortages, collaborate cross-functionally and with suppliers, and drive planning system and data-driven supply chain improvement projects.

8-12 month training program teaching credit fundamentals: systems, collections, credit management, customer relations, financial statement analysis, UCC, and secondary security. Hands-on rotations include warehouse, sales counter, delivery rides, operations shadowing, and customer visits. Prepares trainees for entry-level Credit Manager responsibilities managing accounts receivable and building customer relationships.

Provide sales support for waterworks customers by assisting sales associates, preparing timely quotes and accurate orders, coordinating deliveries, answering sales calls, and resolving customer concerns. Use CRM and phone systems, receive training in warehouse and sales counter, upsell products, and rapidly learn product knowledge and processes.

Support branch operations by maintaining inventories, reconciling WMS variances and cycle counts, resolving vendor pricing discrepancies, processing customer credit memos, reviewing invoices and freight billing, improving operational efficiencies, overseeing facility safety and appearance, and participating in associate communications under manager direction.

Lead sales forecasting, planning, and budgeting for Industrial Plastics; improve sales processes and enable teams with technology; develop and execute market and brand plans; build new go-to-market strategies; manage dealer meetings, recruitment, and onboarding; collaborate with sales, marketing, and cross-functional teams to drive growth.