Industrial Operations Manager

Posted 4 Days Ago
Be an Early Applicant
Decatur, IL, USA
In-Office
49K-109K Annually
Mid level
Other • Retail
The Role
Leads industrial operations for the East Region by ensuring safe, efficient, and consistent execution. Responsibilities include operational strategy, sales forecasting, budgeting, inventory and process management, compliance, frontline performance, team development, recruitment, training, market analysis, and branch administrative support such as invoicing and billing.
Summary Generated by Built In

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The Industrial Operations Manager is an operations leader responsible for driving reliable execution and performance within a defined operational scope. This role ensures day-to-day operations run safely, efficiently, and consistently while developing the leadership capability needed to progress into more senior operational ownership roles.

This position builds depth in performance management, process discipline, and leadership capability. A strong focus on executing operational strategy, managing frontline performance, and developing teams while gaining exposure to broader business metrics and cross-functional execution.


Not remote, located in the central time zone.


Primary Responsibilities
  • Participates in the strategic development and execution of the we are an industrial environment and strategy to produce profitable growth and strong cash flow performance.
  • Contributes to sales forecasting, financial budgeting and expenditure management to achieve company budget objectives.
  • Supports the development of strong sales and management teams, implementing recruitment, training and mentoring programs that result in a capable and motivated workforce.
  • Follows mechanisms that drive the identification of opportunities for new market or business segment opportunities, or to enhance profit margin enhancement and accelerating top-line revenue growth.
  • Performs the analysis of market trends and stored data to assist in sales/promotions for present and future business.
  • Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements.
  • Regular and reliable attendance
  • Other duties as assigned - Branch or Central Ops Support – Invoicing, billing, ISO, H&S, admin support, etc.
  • management
Qualifications
  • Bachelor’s Degree is preferred, equivalent experience will be considered
  • 3+ years management / leadership experience coupled with handling inventory / operational tasks
  • Trilogie experience is required
  • Ability to adapt and change processes to keep pace with the evolving business requirements
  • Outstanding organizational and leadership skills to optimally respond to urgent situations
  • Must be process oriented with good judgment and decision-making abilities
  • Strong interpersonal skills and the ability and desire to lead a team
  • Strong technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$4,124.70 - $9,075.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Skills Required

  • Bachelor's degree or equivalent experience
  • 3+ years of management or leadership experience
  • Experience handling inventory and operational tasks
  • Trilogie experience
  • Ability to adapt processes to evolving business requirements
  • Strong organizational and leadership skills
  • Process-oriented approach with sound judgment and decision-making abilities
  • Strong interpersonal skills and ability to lead a team
  • Strong technical skills, including Microsoft O365 applications

Ferguson Enterprises Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ferguson Enterprises and has not been reviewed or approved by Ferguson Enterprises.

  • Healthcare Strength — Health coverage includes multiple medical plan options with HSA availability and a PPO, plus dental, vision, life, disability, mental health, and family-forming and women’s health support. Feedback suggests these offerings add significant perceived value to the overall package.
  • Retirement Support — Retirement programs include a 401(k) with company match and profit-sharing, alongside an employee stock purchase plan and executive deferral options. Feedback suggests these features strengthen long-term financial security.
  • Leave & Time Off Breadth — Time-off provisions are wide-ranging, including vacation, sick, holiday, personal, parental, and paid volunteer time. Feedback suggests generous PTO is a key attraction and complements cash compensation.

Ferguson Enterprises Insights

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The Company
HQ: Newport News, VA
17,243 Employees
Year Founded: 1953

What We Do

Ferguson plc (NYSE: FERG; LSE: FERG) is a leading North American value-added distributor providing expertise, solutions, and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. We exist to make our customers’ complex projects simple, successful and sustainable. Ferguson Enterprises, LLC is the largest operating subsidiary of Ferguson plc. For more information on Ferguson plc, please visit www.fergusonplc.com.

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