Plans and executes multi-platform marketing strategies and campaigns for assigned accounts and business units. Manages stakeholder relationships, creative briefs, timelines, budgets, campaign reporting, and performance insights. Supports digital marketing, lead generation, personalization, and customer experience initiatives while ensuring brand consistency. May supervise marketing account coordinators or specialists.

Supports online education customers, learner account setup, learning-platform administration, training records, course updates, reporting, documentation, events, and routine issue resolution. Coordinates with internal teams, maintains accurate systems and resources, assists with quality checks and special projects, and recommends process improvements. The role requires strong organization, communication, customer service, technology skills, attention to detail, and follow-through.