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Develops and implements Microsoft Power Platform applications, workflows, integrations, and data solutions. Translates business requirements into technical designs, builds and tests solutions, creates documentation, troubleshoots production issues, supports releases and deployments, and collaborates with technical and business stakeholders. The role also contributes to code reviews, architecture improvements, risk identification, user training, and ongoing application support.

Designs, develops, tests, debugs, and estimates Appian low-code application features in an Agile environment. Collaborates with functional, testing, engineering, and client teams to deliver business solutions, participates in sprint ceremonies and demonstrations, conducts peer reviews, mentors junior staff, and shares technical best practices.

Develop and test digital solutions on the Appian low-code platform in an Agile environment. Responsibilities include designing features, estimating sprint work, collaborating with functional and testing teams, participating in code reviews and Agile ceremonies, presenting sprint demonstrations, supporting architecture and proof-of-concept work, and sharing technical knowledge. The role requires Appian development experience, troubleshooting skills, SQL and database knowledge, and eligibility for a U.S. Government Public Trust clearance.

Lead ServiceNow platform architecture, implementation, security, integrations, maintenance, and release management across enterprise environments. Support ITSM, HRSD, IRM/GRC, SecOps, ITOM, and App Engine while designing scalable solutions aligned with business outcomes. Facilitate customer workshops, translate requirements into technical blueprints, review configurations and code, oversee technical governance, and mentor team members. The role requires collaboration with enterprise architects, stakeholder management, process optimization, and adherence to ServiceNow and ITIL best practices.

Lead ServiceNow solution design, development, configuration, integrations, testing, and administration for federal customer projects. Build workflows, service requests, applications, dashboards, and proof-of-concepts while participating in Agile ceremonies, architecture efforts, client presentations, and knowledge sharing. The role requires leading ServiceNow implementations, managing complex integrations and security models, and collaborating with developers, engineers, customers, and cross-functional teams.

Business Analyst responsible for aligning business objectives with ServiceNow capabilities. Gathers and documents requirements, creates user stories and acceptance criteria, supports platform configuration, conducts gap analyses, facilitates solution design and UAT, and assists with Agile ceremonies and backlog management. The role requires collaboration across stakeholders, developers, architects, and delivery teams in a federal IT environment, with emphasis on ServiceNow modules, workflow optimization, data modeling, compliance, and enterprise implementations.

Designs and leads ServiceNow implementations, integrations, and platform architecture across CSM, ITSM, HRSD, ITOM, and related applications. Responsibilities include platform administration, security, performance monitoring, automation, data migration, workflow configuration, requirements gathering, customer workshops, technical blueprint development, and stakeholder management. The role mentors colleagues, applies ITIL and ServiceNow best practices, supports Agile delivery, and translates business objectives into scalable technical solutions.