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The IT Systems Engineer will be responsible for optimizing computer systems and networks, troubleshooting problems, leading projects, and ensuring security and privacy of data. They will also provide guidance to administrators, automate routine tasks, and participate in hiring and onboarding IT staff members.
The Research Assistant (RA) position involves providing virtual study support in clinical research, focusing on patient experience, data management, and study administrative tasks with a quality-first approach. It is a remote part-time contractor role working approximately 24 hours per week.
The Central Study Coordinator - Retention position combines clinical research and patient education skills to deliver a strong customer experience for potential study participants. Responsibilities include managing participant retention, building rapport in a virtual environment, connecting participants with study sites, and updating participant activity in a tech management system.
The Senior Communications Strategist will be responsible for developing and delivering patient-facing marketing communications, crafting compelling campaign messaging, ideating creative concepts, and ensuring all communications are strategically executed to meet recruitment goals. Responsibilities include developing communication strategies, writing and editing content, collaborating with creative teams, conducting market research, and analyzing campaign effectiveness. This is a remote position with less than 10% travel requirements.
Care Access is seeking a Data Engineer to maintain and optimize their organizational data platform. Responsibilities include designing and implementing data platform solutions, supporting database implementation procedures, monitoring system performance, and providing training to staff members. This is a remote position with less than 10% travel requirements.
NetSuite Administrator responsible for configuration, maintenance, and management of the NetSuite ERP system. Duties include system administration, customization, support and training, reporting and analytics, and project management. Remote position with occasional travel requirements.
As the Director, Strategic Growth & Operations, oversee strategic initiatives related to mergers, acquisitions, and global expansion. Lead cross-functional teams in project management. Identify process improvements and enhance operational efficiency. Build strong relationships with stakeholders and provide strategic insights based on industry trends.
As the Customer Experience Team Lead, you will oversee a team of Customer Experience Representatives and Recruitment teams to ensure efficient daily operations and exceptional participant experiences. Responsibilities include centralized leadership, issue resolution, guidance, collaboration with management, training and development, reporting, and performance monitoring.
Customer Experience Representative responsible for managing incoming calls, providing participant support, routing calls, and collaboration with team members to enhance patient experience and communication.
Seeking a Service Desk Administrator to provide expert IT support at tier 2-3 level, document IT processes, perform troubleshooting, track requests, support technical projects, analyze incident resolutions, configure workstations, ensure data security, and identify equipment issues. Remote position with occasional travel.
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