Key Account Manager

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly into communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

As a Key Account Manager at Care Access, you will play a vital role in driving multi-channel sales strategies to acquire and engage sites and physician relationships. Your primary responsibility will be to maximize acquisition and ongoing engagement by establishing and maintaining strong relationships with Affiliate Sites including Principal Investigators, Sub-Investigators, and CRC’s. 

You will  coordinate with internal and external teams, and ensure seamless communication to achieve successful conduct of all studies. Your diligent assessment of study/campaign progress, strategic reporting, and implementation of improvements will optimize sales performance and scale programs for maximum impact 

• Maintaining relationships with Affiliate Sites, CRO’s, Sponsors, to achieve successful conduct of all studies. Ensuring high quality customer services across country/region 
• Identify and attend conferences, exhibitions and other marketing opportunities to promote Care Access and develop opportunities to expand our access to patients and achieve company study targets 
• Identifying and proposing new options and make recommendations to support business growth supporting expansion into new sites across the region.
• Implementing new service models within region/country to enhance clinical trial delivery 
• Conduct meetings with key decision makers to gain agreement to drive study delivery. For example, this may be meetings with existing and potential sites, PI’s, GPs, Practice Nurses, Practice Managers, Hospital Consultants and other professionals
• Participation in PSSV/SEV and SIV meetings
• Management of the feasibility and start-up process in Care Access studies for Affiliate Sites in your region
• Keep up to date with local and national healthcare news, issues and guidance 
• Preparing reports, presentations on activities, results and plans 
• Implementing new service models within region/country to enhance clinical trial delivery
• Comply with all regulatory and in-house standard and corporate operational requirements 
• Awareness of competitor initiatives in previously unchartered recruitment methods 

• Excellent working knowledge of medical and research terminology  
• Excellent working knowledge of polish regulations, good clinical practices (GCP)  
• Ability to communicate and work effectively with a diverse team of professionals  
• Strong organizational skills: able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments  
• Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients, and vendors  
• Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals  
• Strong computer skills with demonstrated abilities using clinical trials database, electronic data capture, MS word and excel  
• Ability to balance tasks with competing priorities  
• Critical thinker and problem solver  
• Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done  
• High level of self-motivation, energy and possess a high degree of urgency.   
• Ability to work independently in a fast-paced environment with minimal supervision  
• Ability to adapt to changes in responsibilities and workloads.   
• Must have a client service mentality  

• Location: Work is in the field - Warsaw and surroundings.This role requires 50% of work to be performed in a remote office environment requires the ability to use keyboards and other computer equipment and 50% of travelling – working on the field requires the ability to driving a car. 
• Travel: This role requires up to 50% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.  
  • Type of Travel Required: National
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

• PTO/vacation days, sick days, holidays.  
• LuxMed 
• PPK Plan 
• Life Insurance 
• Health & Wellness Allowance 
• Car Allowance 
• Quarterly bonus system based on achieving individual goals 
• Culture of growth and equality

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

If you need an accommodation to apply for a role with Care Access, please reach out to: [email protected]