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Provide advanced clerical and administrative support to operations managers, coordinate daily collections operations, troubleshoot safety and service issues, manage KRONOS updates, use Microsoft Suite and other tools for procurement, time and attendance, safety incidents, contract labor, payments, scheduling, customer and employee communications, and assist with operational projects.

Manage large transactional accounts in Multi‑Family, Healthcare, Manufacturing and Distribution. Provide exceptional customer service, conduct site visits and waste audits, resolve customer issues, execute retention strategies, update service agreements, and use WM sales tools to grow revenue and profitability.

Manage onboarding, coaching, mentoring, and performance of drivers and helpers. Spend majority of time in field, enforce safety, conduct root cause investigations, maintain DOT and route documentation, audit operations, and visit customer sites to resolve issues.

Perform basic process tasks in audit/accounts/finance: follow training and SOPs, meet productivity targets, resolve invoice and quality-control issues, communicate with internal customers, and complete certifications and assigned duties under supervision.

Lead HR technology product strategy and delivery for enterprise HR solutions. Own roadmaps, governance, release planning, vendor partnerships, operational excellence, and cross-functional change adoption. Manage portfolio reporting, Agile delivery, process optimization, KPI/analytics, and team leadership to drive scalable HR technology outcomes.

Lead enterprise revenue management and pricing strategy, implement pricing tools and processes, partner with sales and market leaders to maximize net price impact and customer lifetime value, monitor market/pricing trends, develop budgets, and guide execution and contingency plans to support revenue growth and retention.

Provide advanced clerical and administrative support to Collections managers: troubleshoot safety/service issues, manage scheduling and timekeeping (KRONOS), handle procurement and basic financial tasks, communicate with customers and employees, and support implementation of operational projects using Microsoft Suite and other software.

Perform basic accounting and process tasks, follow training and SOPs, meet productivity targets, resolve invoice and quality-control issues, communicate with internal customers, and complete assigned duties under supervision.

Execute financial and compliance audits including SOX testing; perform walkthroughs and control testing; use data analytics to support audits; collaborate with stakeholders; prepare workpapers, reports, and presentations; support integration of acquired businesses and continuous improvement initiatives.

Provide advanced clerical and administrative support for Collections operations: troubleshoot safety and service issues, manage daily communications, maintain office systems, update KRONOS time/attendance, use Microsoft Suite for procurement, payroll/financial tasks, schedule coordination, and assist with operational projects and customer communications.