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Lead the Quality and Operations team to ensure compliance with customer standards and address quality concerns in semiconductor components.

Provide administrative and operational support to the sales team by entering and maintaining orders in the ERP, coordinating with purchasing, inspection, and distribution to resolve order issues, processing sales and purchase orders, handling RMAs and service orders, managing stock allocations and data entry, and supporting timely order fulfillment.

Manage a portfolio of key electronic components accounts to drive long-term growth: build relationships, hit monthly/quarterly gross profit targets, enter and maintain customer requirements in ERP, produce sales reports, and provide sourcing/account solutions.

The Strategic Account Manager will manage key customer accounts, develop relationships, and achieve gross profit sales goals while using ERP and CRM systems.

Manage key customer accounts to foster long-term partnerships, drive results, and collaborate on global sales initiatives within the electronic components industry.

Manage end-to-end order lifecycle for assigned sellers, coordinate with internal teams, vendors, and service houses to resolve order exceptions, ensure timely shipments and documentation, identify process improvements, and support onboarding and training for Sales Operations.

Provide administrative and operational support to the sales team: create and maintain sales, purchase, service orders and RMAs; manage stock allocations and ERP data; maintain customer and supplier records; ensure compliance, accuracy, and timely transaction execution within service levels.