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Provide 24/7 weekend and overnight trading support and risk monitoring for futures, options, and 24-hour products. Resolve trade disputes, monitor account risk, perform customer callouts, troubleshoot platform issues, escalate incidents, document handoffs, and collaborate with Risk, Compliance, Banking, and Engineering. Make independent decisions under pressure and support customers via phone, email, and chat.

Design, build, tune, and operate cross-asset trade surveillance and AML transaction-monitoring across equities, options, futures, crypto, and prediction markets. Investigate alerts, file SARs, monitor blockchain/KYT, prepare regulatory reporting, update procedures, partner with Legal/Tech, and track surveillance metrics to satisfy FINRA, SEC, CFTC/NFA, and BSA/AML obligations.

Lead the strategy and execution of tastytrade's futures trading experience, ensuring a reliable interface while driving business outcomes and collaborating across teams.

The Lead Product Manager will oversee the core platform experience, drive the customer journey, set standards, and leverage emerging technologies while mentoring the product team.

Responsible for day-to-day website management and driving organic growth through SEO and generative search optimization (GEO). Tasks include keyword research, technical SEO audits, Core Web Vitals monitoring, structured data and hreflang implementation, content optimization, backlink monitoring, and coordinating with developers and CRO leads to improve search visibility and site performance.

Lead organic acquisition for tastytrade.com and the app through SEO, GEO/AI search optimization, and ASO. Set KPI frameworks, build reporting dashboards, manage and mentor the organic team, partner with Product/Engineering/Content/Compliance, and convert organic insights into site and content improvements that drive measurable traffic, rankings, and business outcomes.

The Trade Desk Representative will provide customer support through phone, chat, and email, assist with complex trading operations, and analyze customer positions to suggest trading strategies.

Own divisional FP&A reporting, build and maintain forecasting and planning models, deliver variance and cost analysis, partner with stakeholders, adopt automation/AI tools, and support Group FP&A delivery.

Lead product design across web, desktop, and mobile, building and maintaining design system foundations (tokens, components, guidelines). Own execution from discovery to handoff, partner with PMs and engineers on implementation, set craft standards, document design decisions, and mentor other designers to scale the platform coherently in a regulated financial environment.

Lead design for complex trading features across web, desktop, and mobile. Own end-to-end product design, participate in discovery and user research, propose and analyze A/B tests, collaborate closely with PMs and engineers, mentor designers, and connect design work to business metrics like conversion, retention, and engagement.