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The Technical Inside Sales Manager drives customer engagement, supports Field Sales, manages quoting, and collaborates on sales strategies in the electrical connector markets.

Lead the global transformation of the sales organization by enhancing customer experience, optimizing sales processes, and ensuring alignment between global strategy and local execution.

Provide pre-sales and post-sales technical support for robots and AGV/AMR: program robots and PLCs, develop applications and demo cells, train operators, support hotline and sales, troubleshoot, commission and maintain systems, attend trade fairs, and report internally to meet technical department goals.

Territory-focused senior sales engineer responsible for developing and maintaining robotics sales across Southern UK and part of Ireland. Identify technical opportunities with OEMs, end users and integrators, sell Staubli robots and AGVs/AMRs, meet sales targets, update CRM, conduct market research, attend trade shows, and collaborate with internal divisions.

Develop and maintain QA standards and inspections, perform tests and capability/Gage R&R studies, lead root cause analyses and corrective actions, manage non-conformances and quality documentation (RMAs, FMEAs, control plans), support incoming/outgoing inspections, collaborate with production, suppliers, and global teams to implement continuous improvement and ensure ISO-compliant product traceability.

Provide technical support, programming and on-site integration for robotics across UK, Ireland and NE Europe. Propose and validate automation solutions, perform feasibility and cycle-time simulation, test proof-of-principle demos, promote robotics products, support exhibitions and customer training, and upskill colleagues.